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123 Floor & Home INC

4.6

About this business

Emergency service for fire, water, smoke, and mold damage and full service flooring company. IICRC certified for water, fire, smoke, and mold cleanup. Full service hardwood flooring, carpet, and luxury vinyl plank. Flooring in Mooresville, Lake Norman, and Charlotte Areas. Visit our showroom to see all of our products and services. 

Location details

836 Williamson Rd, Ste 5a, Mooresville, NC, 28117, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 3:00 p.m.
Tue11:00 a.m. to 3:00 p.m.
Wed11:00 a.m. to 3:00 p.m.
Thu11:00 a.m. to 3:00 p.m.
FriClosed
SatClosed
SunClosed
4.6108 reviews
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Janet S.'s profile image
Janet S. 
8 months ago

123Floor is one of the best companies I have ever worked with. They are caring, easy to work with, fair, prompt and have wonderful employees who you can trust and enjoy having in your home. And on top of this, their work is also top notch. I highly recommend them. 

Doreen H.'s profile image
Doreen H. 
2 years ago

Dave and his crew did an excellent job replacing and refinishing my downstairs hardwoods this past January. I was disappointed in the crew he used for touch up painting where walls and woodwork were damaged and scratched. However, I am mainly giving only 3 stars because I have text him 4 times and only once received a response back fromt him. He said he would be by on a given day and then, he didn't he show up. I was asking for his input because within only 5 months our floors are cupping and creaking. They are no longer... read more

Michele M's profile image
Michele M 
5 years ago

The BEST of the best! From the office staff, to the owners, to the employees that do the installations, you don't get better than this! So professional and thoughtful. Teresa (Dave's wife) helped me select flooring and carpeting and I'm so grateful for her insight and help! The floors are STUNNING!! The installers did an amazing job and they were accommodating and worked so well together. There were several things they uncovered when tearing up carpet or pulling shoe molding (Corners cut by the builder) and they quickly addr... read more

Jane A's profile image
Jane A 
6 years ago

Great company, great service. Really pleased with everything. 

NTA's profile image
6 years ago

Dave will not do the work as promised, Dave will take your money. Dave will not answer the timelines agreed on. Dave will give you a lot of excuses never any action. 

Mike C's profile image
Mike C 
6 years ago

Dave N***** the owner will postpone your job for months, take your deposit money and not ever completed the work. Beware 

Business response:

I didn't postpone the job, you didn't pull proper permits and job was at a standstill. Then you tried to have me move cubicles that I never quoted and quite frankly do not do. You gave material deposit for carpet, it was delivered and 1/2 the job was installed, then it stopped because of the cubicles. We asked for 1/2 labor payment for completed work, you didn't pay that but paid for more material. We applied the payment for the material to the unpaid labor invoice after 10 trips of sending guys out and you not being ready. ... read more

Mike C.'s profile image
Mike C. 
6 years ago

123 Floor and owner Dave N***** contracted to do work which they never completed in over 9 months. I had to get another company to complete. I sued Dave and 123 Floor and work a 17,000.00+ judgement. As of August 2018 Dave tells the Sheriff his company has no assets to pay the judgement. Stay clear 

Tracey Y.'s profile image
Tracey Y. 
7 years ago

While 123 Flooring may seem like a competitive solution, you must factor in the time t takes to deal with the extremely poor customer service from the owner/operator xxxxx. He fails to deliver in the time promised, seems to forget conversations and timelines and does not respond to any phone calls. The worst contracting experience I have ever had in 6 houses. Call any other company, 123 Flooring should not be contracted. 

Mike C.'s profile image
8 years ago

Dave Naylor the owner will give you an acceptable price then take your deposit and never do the work. You will need to take him to court to try and get your money back. 

Frequently asked questions about 123 Floor & Home INC

How is 123 Floor & Home INC rated?

123 Floor & Home INC has a 4.6 star rating with 108 reviews. 

When is 123 Floor & Home INC open?

123 Floor & Home INC is closed now. It will open on Monday at 11:00 a.m. 

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