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1-800-PACK-RAT
- Movers
- Franklin, MA
About this business
Location details
12 Forge Pkwy, Franklin, MA 02038, Franklin, MA, 02038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 9:30 a.m. to 6:30 p.m. |
Terrible customer service. I schedule a pickup and have everything all set up and they don’t show. I called multiple times and am told don’t worry the driver will call. They didn’t and I had to reach back out a 3rd time to be told they have to push it back a day. Half way through my rental they increased my monthly cost. And now to top it all off they are stating they will not pro rate my rental and refund me for the remainder of the rental term. Because I called a week after my “billing date” that I get charged for the whol... read more
Francois delivered our unit on Sat Sept 15. We went above and beyond helping move items so the storage unit fit perfectly in our driveway.
This is the worst experience ever. They refuse to do what they say. I would not recommend this company to any one at any time for any reason. I have been trying to get my belongings for 6 months. Tried GIVING them money for 6 months. This has been the worst moving experience of my life. The most stressful and I still do not have my belongings.
The loder is so slow they're 3 truck waiting for loading
Worst customer service I've ever experienced. We gave them very clear and reasonable instructions. Where to place the storage unit. What side we need the doors on, etc. The driver Jamie decided he didn't feel like swapping the doors to the cab so he made up an excuse. Parked the entire unit on the grass when instructed to have it on the driveway. Killed the grass. During delivery, the container was damaged due to driver error. Carrying a sharp metal bracket to be exposed and also exposed the entire inner unit. Was told "here... read more
Frequently asked questions about 1-800-PACK-RAT
How is 1-800-PACK-RAT rated?
1-800-PACK-RAT has a 3.5 star rating with 153 reviews.
When is 1-800-PACK-RAT open?
1-800-PACK-RAT is open now. It will close at 10:00 p.m.
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