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1-800-PACK-RAT
- Movers
- Franklin, MA
About this business
1-800-PACK-RAT is the portable storage container and moving company that makes moving and storing your stuff in and around the Methuen, MA area simple. With portable storage containers, customers have the flexibility to choose on-site storage, warehouse storage, local moving, long-distance moving or any combination.
Location details
12 Forge Pkwy, Franklin, MA 02038, Franklin, MA, 02038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 9:30 a.m. to 6:30 p.m. |
The loder is so slow they're 3 truck waiting for loading
Worst customer service I've ever experienced. We gave them very clear and reasonable instructions. Where to place the storage unit. What side we need the doors on, etc. The driver Jamie decided he didn't feel like swapping the doors to the cab so he made up an excuse. Parked the entire unit on the grass when instructed to have it on the driveway. Killed the grass. During delivery, the container was damaged due to driver error. Carrying a sharp metal bracket to be exposed and also exposed the entire inner unit. Was told "here... read more
Doesn’t even deserve a single star. The WORST company to do business with!!! I ordered a 16ft container and the driver (Jamie) brought me one which was already damaged. He then tried to fix it by taping the side of it shut. Not to mention he placed it in the wrong spot with the doors facing in the incorrect direction. Oh and he was a total CREEP! Customer service was of no help. They told me I couldn’t have a new container delivered for a week and that if my $15k worth of furniture inside the container was to be damaged duri... read more
We moved from CA to RI, the pod took 4 weeks to get there. Could never get on the phone with anyone about an ETA estimate. They canceled our delivery day (Friday) and we didnt even know until we called them. Then told us Saturday morning an hour before delivery we needed a permit to drop the pod off because it "couldn't fit in the driveway". Which is surprising because we have a pretty wide/long driveway for a residential drop off. City is closed for permits on the weekend so we can't even get our pod. Overall an absolutely ... read more
Had a recent move from Florida to Massachusetts. I only had about two rooms to move so I got a 8X8 container which fit everything perfectly. Plus a little extra room. I filled a queen size bed, dresser, and a bunch on plastic bins and boxes. The drivers were very courteous and professional. The only thing was the long wait time to speak to a representative( they do give the option for them to call you back) which I did and they called back in a timely manner. The representatives were very nice and friendly. You are able to s... read more
Frequently asked questions about 1-800-PACK-RAT
How is 1-800-PACK-RAT rated?
1-800-PACK-RAT has a 3.5 star rating with 150 reviews.
When is 1-800-PACK-RAT open?
1-800-PACK-RAT is open now. It will close at 10:00 p.m.
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