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1-800-PACK-RAT
- Self Storage
- Fort Myers, FL
About this business
Location details
3661 Ironbridge Blvd, Fort Myers, FL 33916, Fort Myers, FL, 33916, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 9:30 a.m. to 6:30 p.m. |
Forklift guy Rob was super rude.
—NEGATIVE 100 STARS— Absolutely HORRIBLE company. DO NOT USE!!! Problems from the very beginning!! Driver did not call til he was sitting in front of my house (was told it’d be a 30 minute heads up), driver did not level the container (was told it’d be leveled and he used 2 pieces of wood) - I had to level it with a piece of wall decor (the only thing I could find that was the right size), otherwise unit wouldn’t continued to titter totter while loading it, I had to flag down the driver and ask him for my lock/key that I pai... read more
Use them! This is our 7th move in as many years and we always use 1-800-Pack-Rat. This time we had A LOT of 📆 changes and 📞 called them a lot. Each time they made a point of telling me the plan. I was SO pleased and felt confident everything was taken care of. We ❤️ loved that the containers have 🚪 doors vs the roll down door. We can pack right the the edge and know we can open it.
I would give this place a ZERO if I could. Just received the WORST customer service from some lady working (from home, with dogs barking in the background) named ASHLEY. You're not going to believe the ineptitude. Here goes: On April 30, 2025, I moved from Connecticut to Florida. Pack Rat dropped the pod off at my condo parking lot (late, I might add) and the workers THEY HIRED for me via Hire-a-Helper then moved all of my furniture into that pod. NOT ONCE did anybody mention a "lock" or a "key" or a "code." Not once. After ... read more
Great overall experience! I used Pack Rat for my recent local move. Scheduling was simple and efficient, all completed online. I called once to confirm and the customer service rep did well. Everything was clearly communicated. I appreciated that the drivers called ahead to let me know when they were arriving— about 30-40 minutes ahead of arrival. The delivery team was excellent. Despite having a short driveway with pavers, the driver was skilled and maneuvered the truck and storage container. He was professional and knew wh... read more
Frequently asked questions about 1-800-PACK-RAT
How is 1-800-PACK-RAT rated?
1-800-PACK-RAT has a 2.9 star rating with 81 reviews.
When is 1-800-PACK-RAT open?
1-800-PACK-RAT is open now. It will close at 10:00 p.m.
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