1-800-PACK-RAT

Sarvar Raimov 

on Google

5 months ago

Forklift guy Rob was super rude. 

Rachel Cameron 

on Google

5 months ago

—NEGATIVE 100 STARS— Absolutely HORRIBLE company. DO NOT USE!!! Problems from the very beginning!! Driver did not call til he was sitting in front of my house (was told it’d be a 30 minute heads up), driver did not level the container (was told it’d be leveled and he used 2 pieces of wood) - I had to level it with a piece of wall decor (the only thing I could find that was the right size), otherwise unit wouldn’t continued to titter totter while loading it, I had to flag down the driver and ask him for my lock/key that I pai... read more

April Iliff 

on Google

6 months ago

Use them! This is our 7th move in as many years and we always use 1-800-Pack-Rat. This time we had A LOT of 📆 changes and 📞 called them a lot. Each time they made a point of telling me the plan. I was SO pleased and felt confident everything was taken care of. We ❤️ loved that the containers have 🚪 doors vs the roll down door. We can pack right the the edge and know we can open it. 

David Liberatore 

on Google

7 months ago

I would give this place a ZERO if I could. Just received the WORST customer service from some lady working (from home, with dogs barking in the background) named ASHLEY. You're not going to believe the ineptitude. Here goes: On April 30, 2025, I moved from Connecticut to Florida. Pack Rat dropped the pod off at my condo parking lot (late, I might add) and the workers THEY HIRED for me via Hire-a-Helper then moved all of my furniture into that pod. NOT ONCE did anybody mention a "lock" or a "key" or a "code." Not once. After ... read more