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Zumiez

4.3

About this business

Location details

2800 N Main St #716, Ste 716, Santa Ana, CA, 92705, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to 9:00 p.m.
Tue10:30 a.m. to 9:00 p.m.
Wed10:30 a.m. to 9:00 p.m.
Thu10:30 a.m. to 9:00 p.m.
Fri10:30 a.m. to 9:00 p.m.
Sat10:30 a.m. to 9:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.3149 reviews
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Klarissa Ramirez's profile image
Klarissa Ramirez 
a month ago

The service was extremely poor. I waited in line for a long time while the cashier carried on a conversation with other employees. When she finally acknowledged me, she seemed annoyed that I even wanted to pay, then turned back around to continue her conversation. I left my items on the counter and walked out. I NEVER have a good experience at this location 😕 they definitely need some customer service training. 

Myka Ranniger's profile image
Myka Ranniger 
5 months ago

Amazing customer service! All of the employees were very helpful and made great conversation, the peices were great too! 

Elijah Miranda's profile image
Elijah Miranda 
a year ago

Made a purchase at the Zumiez at the Outlets of Orange, but I found some items cheaper at this location, so I went back to my car to exchange them. I grabbed the items off the displays with the buy 1 get 1 half off, and when the manager was ringing up my order, she said only the cheapest items would be half off. I was trying to buy two beanies and two belts. The beanies are $10 each, and the belts are $22. She was only going to take half off the beanies?? So instead of me saving $20, I only saved $5 if I bought all 4 items. ... read more

Hazel Hazeleyes71's profile image
Hazel Hazeleyes71 
a year ago

Thank you to Sally who helped me exchange a watch that didn’t work properly. She was kind enough to try to help me with another of the same watch but seemed defective and it also did not work. She suggested a different one which was a bit more but was similar and I was good with that. She was friendly and knowledgeable. When I walked in, it looked like she was training someone on register. She acknowledged me after she turned and asked what I needed. I had been standing there for a bit . 2 associates were at the counter and ... read more

Ariel Silva's profile image
Ariel Silva 
a year ago

Ris was so helpful to us. she gave us so much info on the different types of boards and helped me get fitted for knee pads and elbow pads. i had just went into xtreme boardshop and they were so rude and not helpful at all but i went into zumiez and it made my day with how good the customer service was!♥️ 

Frequently asked questions about Zumiez

How is Zumiez rated?

Zumiez has a 4.3 star rating with 149 reviews. 

When is Zumiez open?

Zumiez is closed now. It will open at 11:00 a.m. 

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