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Zumbrota Ford
- Car Dealers
- Zumbrota, MN
About this business
We are a Dealer For The People, that means we put our customers first above everything else. Our goal is to be your trusted advisor for all your sales and service needs.
Location details
1660 S Main St, Zumbrota, MN, 55992, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Bought a 2017 Chrysler 300 from here on 4/5 ,Didnt get the car until 4/15 In the afternoon . the next day drove the car *************************************************************************************************************************************************************************** should I say stealership. They dont stand behind anything they sell ,The worst car buying experience Ive ever encountered in my entire life
I bought a 2006 ***** Tahoe from them and they assured me it was a good choice in *** not one week later found out the entire frame was rusted out something they knew about and did not disclose they refuse to talk to me about it. **** their sales manager told me oh well deal with it. I understand that I bought the *** "as is" but I assumed that safe to drive down the road was just customary for all cars. I have been talking to other people about this issue. They have done this with multiple people DO NOT SO BUSINESS WITH THI... read more
Absolute worst buying experience ever. To start, they offered 5k under what other dealerships were offering for my trade. I set up another dealership to buy my trade so I could keep my tax benefits. All the finance guy, ****, had to do was send that dealership a purchase order. Well, he didnt for several days which ended up costing me $2k in trade value. The ** called me and assured that a purchase order was sent and that I was CCd on the email. When I checked, the had sent me one of their customers personal bank statements ... read more
Business response:
<p>Thank you for taking the time to share your feedback. Im truly sorry to hear about the issues you experienced throughout your buying process. Your experience clearly fell far short of the high standards we aim to uphold, and I regret that we failed to meet your expectations.</p><p>I want to personally apologize for the inconvenience and frustration this situation caused you. Its unacceptable that there were delays, communication issues, and that you were given incorrect information. Additionally, the condition of the truc... read more
I bought a car in March it's been in the shop almost every month now the transmission is gone took my kids to the zoo and the car broke down at the zoo it won't even move the transmission is gone and they tell me that they sell cars according to your credit I knew that so I said you sold me a piece of lemon cuz I had piece of limit credit don't go there I don't recommend if you are not a seven or above credit score don't go there cuz you going to leave out with the lemon
Business response:
Andranette, Im sorry your 2012 **** Fusion with ******* miles needs a new transmission. You bought the vehicle over a year ago and we have not seen you for regular maintenance. Im sorry that it did not last the way you hoped. We did do some free service work for you after a shop in ******* had done some less than reputable repairs. I appreciate your business but we cannot seem to make you happy. Like we talked yesterday, maybe it is best that you take your service business elsewhere. Im sorry we lost you as a customer.
I went up to zumbrota ford during their "dollar down" sale which seemed like a good deal boy was I wrong. The salesman was very pushy and although did what they could to get me a payment in my budget they still roped me in to a payment I'm having trouble affording. And I was told the "solutions" team would help me find a solution and that didn't happen either what did happen was a sales manager called talked to me about sales numbers in a very condescending way like I was a f****** child I'm 40 **** years old also why are th... read more
Below is my review I left for them, and also the response from the owner. NEVER BUY A VEHICLE THERE! ************************* and his daughter take severe advantage of young kids on getting them approved on a car loan at ****% interest. I wonder if the "Dealer for the People" would treat his own kids like that. This is so unacceptable and is crazy and feels like such a huge scam. You Zumbrota Ford are nothing better than Cars and Credit, feeding on people that are inexperienced in purchasing a car and what to look for. How ... read more
Business response:
******, Once again I apologize that you are frustrated at the interest rate your son or daughter paid for their vehicle. For first time buyers with no co-signer loans are typically at a higher interest rate which is set by the bank based on their credit and has nothing to do with Zumbrota Ford. I am bummed that you were not present for your child's purchase. I would welcome you and them to come back at anytime so we can review their purchase in its entirety and hopefully things will make more sense. We would never want to ta... read more
Traded me a lemon and won't contact me about it. They forced me to trade my SUV for a crappy lemon car.
Business response:
***** we have been in contact and we have offered you options. It is always hard when you are trading down, you had a nice 2014 ****** Murano and traded down into a ***************. We cannot and would not force you into anything. If you would like to review your options again we would welcome the idea. Please contact any one of our sales managers, or ***** whom you were in contact with previously for more options.
They did nothing but lie. The vehicle I bought needed 4000 dollars in repairs. I bought it as a tow vehicle and it can't tow anything. They are scam artists. Stay as far away from them as possible.
Business response:
Hello and Good Morning Randy, I attempted to contact you about the 2014 Nissan Juke with 93k miles you purchased on 2/3/2021. Per our records we have only seen you and your Nissan one time in April 2021 for a small oil leak. What happened since then and how can I help? I pride myself on customer service and am confident we can come to a reasonable solution.
Purchased a pre-owned vehicle and will always return for service!
Frequently asked questions about Zumbrota Ford
How is Zumbrota Ford rated?
Zumbrota Ford has a 1.4 star rating with 14 reviews.
When is Zumbrota Ford open?
Zumbrota Ford is open now. It will close at 6:00 p.m.
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