Zoom Drain of San Antonio

Jim K. 

on Birdeye

2 weeks ago

My well stopped pumping, so I called Zoom Drain. At 10 a.m., they said someone would be out between 2 and 6. I called at 5:30 and was still "on the list." I called again at 8 and "they were just about to call me." At 10 p.m., a text apologized and said they would be there first thing in the A.M. Someone showed up at 10:30 a.m., looked at the well, looked under the house, and literally touched the water heater with one hand and said, "That has to be replaced." They gave me a quote ranging from $10k to $25k for service on th... read more

Laura P. 

on Birdeye

6 months ago

Extremely disappointed — this company flooded my home and has failed to resolve the damage for months. Zoom Drain was hired and paid upfront to perform plumbing services at my property before Thanksgiving. During their work, they left the water on, which caused severe flooding throughout the home and destroyed my newly installed flooring. No one else was present but Zoom workers. The home was vacant and rent-ready prior to this incident. Initially, Zoom Drain refused to take responsibility for the damage they caused. Respons... read more