Zipcar

Say10 Lord 

on Google

3 weeks ago

Zipcar is hands-down the most heinous, despicable, and fraudulent company I have ever had the misfortune of dealing with. Their entire business model is built not on convenience or service, but on deception, predatory billing, and a complete lack of accountability. From the very beginning, the experience is a bait-and-switch. What they advertise is a fantasy — clean cars, easy booking, transparent pricing. The reality? Cars that are dirty, often unavailable, and sometimes not even at the location where they’re supposed to be... read more

shalon martin 

on Google

2 years ago

Hi five 

Jason Pacquing 

on Google

3 years ago

This occurred 7/5/22, Placed an order. Car location was moved, from 2 miles to where I live to 10 miles. - Okay I understand. Pick up the car. it has dents all over. Smells like Marijuana, and the AC doesn't work. During my trip. I call to extend as I'm running late (forgot the person's name). Person I spoke to advise, sure we can extend, to charge $10 more. End the trip. I still get slapped with a $50 late fee. I call customer service, spoke to Antonio. Advises he'll work on waiving the the fee. Sees notes, says person I sp... read more