Ziebart

bill s. 

on Birdeye

2 months ago

We live an hour and a half from this location. Scheduled an appointment for 9:00 a.m. We arrived at 8:45 and were told to come back at 4:30 p.m. When we arrived at 4:30 p.m. the truck had not been looked at and hadn't moved from the place we parked it! Were told the truck was not ready and we asked why it hadn't been looked at. Originally told they needed all day to let it set and dry. Waited in line with several other customers whose cars were not ready. No apology offered. When we questioned why hadn't it been m... read more

Lisa P. 

on Birdeye

2 years ago

I most recently went to ziebart on Hiawatha Blvd. Worked with Jen and Brian. Both were most courteous and efficiently took care of my financing needs. I was given a great offer with this business and hope to be doing further business with them. 

Scott B. 

on Birdeye

3 years ago

We bought a used vehicle and we are now the the 2nd owner. The Zeibart warranty is transferable to the second owner. I called the location after our purchase, gave them the VIN and other information and was informed by Mike, that we were covered. We had the vehicle's annual service done within 60 days of purchase from a local Ford dealer. We had the vehicle serviced under the warranty as per the warranty instructions after we purchased the vehicle (twice: once last year and then recently). We also had some other items r... read more

dzata a. 

on Birdeye

3 years ago

My first visit Ziebart Hiawatha blvd W Syracuse, NY 13204 I thought was good. The lady at the desk sold me a extra package to get my vehicle washed, waxed and interior cleaned that I could take advantage each time I brought my vehicle in for warranty under carriage spraying. I went in today to get my undercarriage spraying and asked about the extra page I paid for and they sales person said, “the lady who helped you,got you, if you want the service it’s another $1,000 dollars and laughed”. I said no thank you, when I came ... read more

Daniel M. 

on Birdeye

5 years ago

The team at Ziebart was great to work with, and Andrew and Andy were on top of things. My car was finished quickly, and the undercoating came out great. The exterior was polished up nicely with spray coat that was applied. I will be returning for future services as needed! Awesome job, thank you!  

Cori C. 

on Birdeye

5 years ago

Awesome product!! Awesome customer service!! Bruno/Mike/&Andy and the whole Ziebart Syracuse team are the best in the business. I had my 2011 Chevy truck undercoated. I also had an interior detail done as well. The undercoating was sprayed smooth and nice. There was no overspray on anything. I really didn’t think they could bring my interior back to life. But they did!! It looks absolutely beautiful inside just like when I first bought it off the lot. Customer service was A1. Very friendly staff. My truck was completed o... read more

Todd L. 

on Birdeye

5 years ago

Andy and Andrew were great to work with. They explained the services well and got me in and out in no time. Friendly service and the quality of the services received were high.  

Mark Mcconnell J. 

on Birdeye

5 years ago

They made my truck look bran new inside and outside and under the hood. For a great price. Thanks 

Peter W. 

on Birdeye

5 years ago

I had a time constraint and Andrew was able to get my car in promptly and it was completed earlier than he had indicated. I appreciate that. then I left the paper work behind when I left. I called and spoke to Andy who secured it for me until I could pick it up. I have no complaints with the service. my preference would be that, once I indicated I was in no position to consider any of the additional services offered, that the sales pitch would have stopped. I understand it is part of the job but did not appreciate ha... read more