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1019 Market St, San Francisco, CA, 94103, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Good Performance
Very rarely will I take the time to write a review, as I tend to believe reviews can become more emotionally charged statements with a heavy bias only towards the squeaky wheels. As a result, I wanted to give myself some time to reflect and then share a professional and honest review in the hope that it can help other companies make a more informed decision. There is a fundamental working challenge with this company which stems from their decision to move away from people-based accountability for supporting customer accounts... read more
Updating my review following Zendesk escalating my issue and resolving all the issues I was having. I have never had a company of this size reach out to me from the highest levels of management to try and correct an issue I was having with general support staff. Truly a small business element of care being established from the top at Zendesk lately. Looking forward to the other steps that are taken to improve the product and how the company operates to service it's customers.
Zendesk Inc has a 3.8 star rating with 110 reviews.
Zendesk Inc is closed now. It will open tomorrow at 9:00 a.m.
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