Zaxby's's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Zaxby's

3.9

About this business

An alternative to fast food, Zaxby's offers prepared-at-order Chicken Fingers, Traditional or Boneless Wings, Salads, Sandwiches, Appetizers and a variety of dipping and tossing sauces. 

Location details

1702 Walton Way, Augusta, GA, 30904, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.91,093 reviews
Select a rating
Christina Arielle Oliphant's profile image
Christina Arielle Oliphant 
5 years ago

One of the employees was rude as hell to me because I couldn't hear her🙄 

Myles Hossler's profile image
Myles Hossler 
5 years ago

Ordered a salad with the app and it tells you to call when you get there which I did and no one answered the phone. Went inside and spent 15 minutes waiting til they found the order!! Worst service ever! 

Leigh Jlc Guinevere's profile image
Leigh Jlc Guinevere 
5 years ago

This store on Walton Way Augusta, GA needs to be closed or the Mangement needs to be revamped. They never get your order right, from ordering online, to the drive thru, to ordering inside the store. Management is HORRIBLE....they never know nothing. Apparently the cooks can not read or does not have the proper training to prepare food. Its Absolutely Ridiculous!!!! Order food online, got home and the food was all F%$K Up!!! Please get people in this particular restaurant who wants to work and keep their JOBS!!!! 

Valerie A Timmons's profile image
Valerie A Timmons 
recommend  Recommended
5 years ago

I order their salad and it was great 

Eric Vogel II's profile image
Eric Vogel II 
5 years ago

We've tried to do pickup here and both times, we order an hour out, get there, try to call, lines are always busy, no one comes out for at least 15-30min. Customer service could use an overhaul! 

Brandon Huff's profile image
Brandon Huff 
5 years ago

Worst service ever!! Gave us the wrong order twice, charged us twice and got an attitude with me when she was in the wrong. Too many lazy workers there. Step it up!!! 

Samantha Olson's profile image
Samantha Olson 
recommend  Recommended
5 years ago

Okay y'all, I need y'all to get your sh*t together! I used to love this place but after getting my hot honey mustard wings and things with hardly any hot honey mustard, I am disappointed. The amount of sauce that is normally on your wings is why I only come to this one but this is just sad! 

Ken N Tiffany Wood's profile image
Ken N Tiffany Wood 
6 years ago

They never have the buffalo dip and chips. This is my 4th visit where I was told they are out. its almost as bad as trying to order a milkshake at McDonald's. And busy or not they always forget something and take a long time to get the order made. 

Frequently asked questions about Zaxby's

How is Zaxby's rated?

Zaxby's has a 3.9 star rating with 1,093 reviews. 

When is Zaxby's open?

Zaxby's is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com