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Zaxby's

3.9

About this business

Location details

3460 E Franklin Blvd, Gastonia, NC, 28056, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.91,247 reviews
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Aqsa Kaina's profile image
Aqsa Kaina 
5 years ago

Went for lunch today, and food was horrible and it wasn’t what I ordered. If I had time to take it back, I would have. 

Kristine Manzie Williams's profile image
Kristine Manzie Williams 
5 years ago

I placed an online order. When I arrived to pick it up the floor had some sort of film on it, like a greasy dirty mop had been Used. When I approached the counter to pick up they hadn’t even pulled the ticket to begin making my order or that of anyone coming in behind me for pick up. After 30 minutes of waiting the young lady brings out the food only for the order to be wrong. When I told her about it she went to the back and came back to let me know she had read it wrong and it was her fault (it should of had Tarer chips in... read more

Chrystal Blackwell's profile image
Chrystal Blackwell 
5 years ago

I looove Zaxbys. but the Fayetteville Location is a continual disappointment. I've tried many times. Tonight will be my last visit,... ever. I ordered Traditional Hot Wings,. they were undercooked, no crisp at all, the skin was really chewy and disgusting,.. then I realized they were actually spoiled! The buffalo sauce couldn't even cover the smell of spoiled meat! I did not return,.. and I'm so sad to say, I never will. i really hope they can get cleaned up, better management, better train their staff and raise their standa... read more

Chrystal Blackwell's profile image
Chrystal Blackwell 
5 years ago
Brooke Pearce's profile image
Brooke Pearce 
recommend  Recommended
5 years ago

I love zaxbys! The service is great and they have awesome staff. The food is great and the location is prime! 

Zeb Falls's profile image
Zeb Falls 
recommend  Recommended
5 years ago

I have always enjoyed Zaxby's/shelby, but today after church me and my wife went. The service was not good at all, also the food was not up to par. if they stay this way they will lose customers. zeb falls 

Brittany Swafford's profile image
Brittany Swafford 
5 years ago

Okay....so I guess when you do an order ahead they still cant get you your food for 25 minutes after you show up...got it. Get it together! 

Michael Foster's profile image
Michael Foster 
5 years ago

Didn’t get my order right and when I called 12 times no one would answer the phone. 

Paula Marie Kirk's profile image
Paula Marie Kirk 
recommend  Recommended
5 years ago

It was really good. Love the wings 

Frequently asked questions about Zaxby's

How is Zaxby's rated?

Zaxby's has a 3.9 star rating with 1,247 reviews. 

When is Zaxby's open?

Zaxby's is closed now. It will open at 9:00 a.m. 

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