Zaxby's's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Zaxby's

3.9

About this business

Location details

3460 E Franklin Blvd, Gastonia, NC, 28056, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.91,308 reviews
Select a rating
Elizabeth Sutton Sterling's profile image
Elizabeth Sutton Sterling 
6 years ago

3460 E Franklin Blvd Gastonia, NC 28056 I had a coupon for a free chicken nibbler and had a few minutes for lunch so I went through the drive through and also ordered a small fry and small soft drink. I didn't receive a receipt and paid with a credit card. I proceeded to go back to work and realized an hour later I had been charged $5.56 for a small fry and a drink. I called the store and the manager told me to bring in my receipt. He expected me to go all the way back there (13 miles) to correct it. The employees are very r... read more

Elizabeth Sutton's profile image
Elizabeth Sutton 
6 years ago

3460 E Franklin Blvd Gastonia, NC 28056 I had a coupon for a free chicken nibbler and had a few minutes for lunch so I went through the drive through and also ordered a small fry and small soft drink. I didn't receive a receipt and paid with a credit card. I proceeded to go back to work and realized an hour later I had been charged $5.56 for a small fry and a drink. I called the store and the manager told me to bring in my receipt. He expected me to go all the way back there (13 miles) to correct it. The employees are very r... read more

Susan Walker's profile image
Susan Walker 
7 years ago
Mikayla Peete's profile image
Mikayla Peete 
7 years ago

Wrong order slow service even slower service to correct our order and it smells in here 

Nicole Clark's profile image
Nicole Clark 
recommend  Recommended
7 years ago

Food was good. Employees could use some training on having more of a customer service personality. But overall satisfied. 

Teresa Wright Riddle's profile image
Teresa Wright Riddle 
recommend  Recommended
7 years ago

Food is great as well as the service 

Crystal Monique's profile image
Crystal Monique 
8 years ago

On what planet are croutons something you charge extra for on a “salad”. Croutons are customary and therefore should not be charged for as “a piece of toast”. It’s not the .60, it’s the principle. Please do better 

Crystal Miller's profile image
Crystal Miller 
8 years ago

I am a Zaxbys addict! However if all zaxbys were like this one I’d never eat at one again! Food was terrible asked for no seasoning but got it anyway, forgot my salad, chicken taste and had the texture of rubber. As I text my stomach has blowed up from God knows what! The poor staff seemed so depressed absolutely NO smiles and an employee taking a break sitting behind us was on her cell phone cursing and complaining about how much she hated working here?? Please do yourself a favor and keep on driving if your thinking about ... read more

Luke Clemens's profile image
Luke Clemens 
8 years ago

Frequently asked questions about Zaxby's

How is Zaxby's rated?

Zaxby's has a 3.9 star rating with 1,308 reviews. 

When is Zaxby's open?

Zaxby's is open now. It will close at 6:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com