Zaxby's's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Zaxby's

4.1

About this business

An alternative to fast food, Zaxby's offers prepared-at-order Chicken Fingers, Traditional or Boneless Wings, Salads, Sandwiches, Appetizers and a variety of dipping and tossing sauces. 

Location details

1823 W State of Franklin Rd, Johnson City, TN, 37604, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.1791 reviews
Select a rating
Darrell Rardon's profile image
Darrell Rardon 
recommend  Recommended
4 years ago

Great chicken fingers. Loved it 

Business response:

Darrell, Thank you for your wonderful review! We look forward to serving you again very soon! 

Teresa Snapp Miller's profile image
Teresa Snapp Miller 
recommend  Recommended
5 years ago

House grilled chicken salad🤗 

Teresa Snapp's profile image
Teresa Snapp 
recommend  Recommended
5 years ago

House grilled chicken salad🤗 

Jennifer Lee Farnor's profile image
Jennifer Lee Farnor 
5 years ago

purchase from the new family to go packs that they brag so much about. When you get it back and open it up and you're missing half of the food is very disappointing. I called the store and spoke to the manager who said he is also the assistant district manager. He then stated, "well I can't drive it to you". He was just a total jerk. In a time when the country is trying to stand together and fast food chains are trying strong to hang on, You would think there would be a little bit more understanding. Let's go back to where t... read more

Menley Bergeron's profile image
Menley Bergeron 
5 years ago

I just left here and got a wings and things to go for my birthday. I was the only customer in the drive thru and there was nobody in the parking lot. I got my food timely, but nothing was fresh. Now this is 11:30 on Friday lunch time. There was little sauce on my wings, they were cold and soggy, my chicken was tiny little pieces that were cold, and my fries were cold. And I literally pulled over at the Kroger next to it to eat thinking it’d be really hot. Made my birthday lunch pretty sad. 

Kay Armstrong's profile image
Kay Armstrong 
5 years ago

Yes, my favorite Zaxbys ever! The staff is always amazing and friendly 

Jamila Jordan Moody's profile image
Jamila Jordan Moody 
5 years ago

Made a run to get me and my hubby some food. I’m exhausted from my day and he was on his way to work. I tried to use my ETSU ID Bucs to pay but the machine was down, so I gave them my bank card to pay for my food and they blessed me instead. Thank you so much for your kindness and sweet spirit. Can’t remember the guys name I don’t remember asking I am so zonked but he and the cashier were sweet. Your employees are always so wonderful. I Love this store! Thank you again. 

April Booher's profile image
April Booher 
6 years ago

We arrived 15 minutes before closing time and the entire staff was great! We ordered our cobb zalad’s and asked they be chopped extra fine. No one complained (this has happened in the past at other locations) and they were attentive to make sure they made our food the way we requested. Hands down, the best zalad’s we have ever gotten! Awesome Job! — at Zaxby's (1823 W State of Franklin Rd, Johnson City, TN). 

Chad Abel's profile image
Chad Abel 
6 years ago

Great food at a great price. 

Frequently asked questions about Zaxby's

How is Zaxby's rated?

Zaxby's has a 4.1 star rating with 791 reviews. 

When is Zaxby's open?

Zaxby's is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com