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Zaxby's

4.0

About this business

An alternative to fast food, Zaxby's offers prepared-at-order Chicken Fingers, Traditional or Boneless Wings, Salads, Sandwiches, Appetizers and a variety of dipping and tossing sauces. 

Location details

55 Kelley Blvd, Millbrook, AL, 36054, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.0848 reviews
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Stephanie Kincaid's profile image
Stephanie Kincaid 
5 years ago
Helen Gardner's profile image
Helen Gardner 
5 years ago

rude staff at drive thru. 

Michelle N Steven Brassfield's profile image
Michelle N Steven Brassfield 
5 years ago

Placed order through app tonight got in the store cashier said its not working i said then i need a refund it charged my cc she said i had to talk to the manager i said ok so i told him the story he said i need a receipt for payment i said here it is i have a order number and time food would be ready !! He said no i need proof i just walked out and called home office!!! Complete idiots!!! 

Mandie Garrett's profile image
Mandie Garrett 
5 years ago

the drive thru personnel are super slow and incredibly rude 

Angie Stabler's profile image
Angie Stabler 
6 years ago

The last three or four times that I have been, I have tried ordering a particular drink to go with my order & every time they tell they are out. I find that hard to believe that they are out. Why not just say, we don’t carry that drink anymore? 

Angela Pearsall's profile image
Angela Pearsall 
6 years ago

This is the third time that I have gotten food that did not taste good! I ordered the Caesar Salad. They were out of the Caesar base but I could get house salad base. The croutons are soft and have no taste. Bacon is very limp and taste old. Only good from this salad is that they put a good amount of chicken on it but it does not taste very good either! Think I am done with Zaxby's in Millbrook!!!!! 

Patrick Ryan Nevins's profile image
Patrick Ryan Nevins 
6 years ago

Not a great experience. We ordered several things, including fries, that they charged us for but never provided, and they somehow converted my order of wings to Buffalo tenders. Now, I admittedly should have checked before I left, but I trusted the staff and took their rather unsubtle hints to get the Hell out of the way to heart. This was disappointing, and the sad thing is that I wouldn't have cared if my awesome in-laws had not decided to spring for dinner. Even worse, is that I accidentally blamed the Prattville store. 

Alexandria Nicole Harris's profile image
Alexandria Nicole Harris 
6 years ago
Deidra Linebaugh Popwell's profile image
Deidra Linebaugh Popwell 
7 years ago

Food was great but service was horrible tonight. Shannon on drive through was very rude and impatient evidently with everyone. She was snappy and rude to me in the drive thru and while I was getting my food she was rolling her eyes and speaking rudely to another person placing an order. Other young lady at the drive thru was very nice and polite but seemed stressed. I can only imagine why... 

Frequently asked questions about Zaxby's

How is Zaxby's rated?

Zaxby's has a 4 star rating with 848 reviews. 

When is Zaxby's open?

Zaxby's is closed now. It will open at 9:00 a.m. 

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