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Zaxby's

4.0

About this business

An alternative to fast food, Zaxby's offers prepared-at-order Chicken Fingers, Traditional or Boneless Wings, Salads, Sandwiches, Appetizers and a variety of dipping and tossing sauces. 

Location details

2320 Augusta Rd, West Columbia, SC, 29169, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.01,381 reviews
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Rae's profile image
2 years ago

Average. The food is decent, usually served warm and to your specifications. The menu has a poor selection, and the TV's are always on, and always blaring. The service is fine, the atmosphere is OK, and the restaurant itself is, eh, OK. PROS: Decent salad bar. CONS: Poor menu selection 

Stephanie's profile image
2 years ago

There Is Nothing To Say But Excellent I have been eating here for 11 years - at one time 1-2 times a week. This restaurant is clean always and the staff is friendly and they talk to you about anything. But, the main thing is their food. I cannot say enough about how great their food is and I mean every time I go there. The food is always hot and the selection on the menu makes this a 5-Star Restaurant. PROS: Selection of food and how well cooked CONS: 

Wayne Shaw's profile image
Wayne Shaw 
3 years ago

The curbside. I preorder and paid for a salad. Coarse this was lunch time. But I check in 3 minutes before I was due to pick it up. I future order for 12:45. I didn’t get it until 1:06 pm. Also they gave me the wrong size drink. I order a 42oz. I got the 32oz. Kinda ruin my lunch cause I didn’t have enough to eat it. Would loved to have a refund and go over sonic. I know I would have to wait that long. 

Victoria Prophet-Cabrera's profile image
Victoria Prophet-Cabrera 
4 years ago

I stopped at zaxbys tonight on my way to work. I have to be at work at 7 but I left early because I didn’t have lunch. I ordered and payed for my food at 6:20. I know it was 6:20 because that’s what is on my receipt. They asked me to pull over and wait which was fine. There were cars parked everywhere and no one was getting their food. When they did bring food out it was the wrong orders. At 6:42, 6:42! I called and talked to the manager and asked for my money back. So I waited all that time, still had no food and was late t... read more

Erin Cook's profile image
Erin Cook 
4 years ago

The wings had ZERO sauce, the fries had NO seasoning and the entire thing was cold. It was super disappointing. If I wanted naked boneless chicken wings I would have gone to Chick-fil-A. They at least give you a respectable amount of sauce. 

Anna Winn Ulmer's profile image
Anna Winn Ulmer 
recommend  Recommended
4 years ago

We just had the most wonderful meal!! My husband and I agreed that this was the best Zaxby’s chicken we’ve ever eaten, and we can’t wait to eat it again. Great job, West Columbia!! 

Joshua Crane's profile image
Joshua Crane 
5 years ago

Do not eat here, employees threatened to spit in my face and in my food next time I visit for lunch. Her name is Jennie Huffman and I will be contacting DHEC 

Richard Butto's profile image
Richard Butto 
recommend  Recommended
5 years ago

Good food, friendly staff and great service. Price was good and the Buffalo Chicken Dip was just right 

Sheleen Salley's profile image
Sheleen Salley 
5 years ago

I just left ZAXBY WEST COLUMBIA I SPEND 29.29 10 PC TRADITION WINGS ,CAJUN FILET MEAT MEAT N CHEESE ONLY AND COBB SALAD NO DRESSING IN THE BAG SANDWICH FULL OF STUFF WE DIDNT ASK FOR CALL BACK TO SPEAK TO MANAGER HE ASKING ME FOR A RECEIPT NUMBER I TRYING TO EXPLAIN HE TRYING TO BE NASTY I WILL NOT GO BACK TO THIS ONE THEY NEVER HAVE YOUR ORDER RIGHT SHE DIDNT GIVE ME A RECEIPT HOW IM GOING TO TELL U MY RECEIPT NUMBER WHEN I DONT HAVE ONE I WILL BE CALLING THERE HOME OFFICE NUMBER IN THE MORNING. IM HUNGRY LIKE CRAZY THAT MR... read more

Frequently asked questions about Zaxby's

How is Zaxby's rated?

Zaxby's has a 4 star rating with 1,381 reviews. 

When is Zaxby's open?

Zaxby's is closed now. It will open tomorrow at 9:00 a.m. 

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