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Zales Outlet

4.8

About this business

Location details

1645 Parkway Suite 980, Sevierville, TN 37862, Sevierville, TN, 37862, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.8366 reviews
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Kenneth Hill's profile image
Kenneth Hill 
5 days ago

Called to see if they could change the battery on my Seiko. He said he should be able to. Got to the store and he had me fixed up in 5 minutes. 

Shae J's profile image
Shae J 
a week ago

I’ll start out by saying that we’ve spent thousands at Zales over the years. We have our favorite girl at our local store who always assists us with our purchases and ensures we’re always taken care of (Shoutout to Melanie in Brandon, FL - she’s the greatest!) My engagement and wedding rings were purchased at Zales, in addition to a beautiful diamond necklace. We were recently in town from Florida, to visit a family member that isn’t doing well. We decided to stop by this Zales to get my jewelry cleaned. The younger lady tha... read more

WanderingSweetlyWithMyLove's profile image
WanderingSweetlyWithMyLove 
a week ago

We recently moved to the area and have not yet established a relationship with a local jeweler. However, I needed to have a special watch adjusted and called several places before reaching out to Zales. From the first conversation, Dan was exceptionally cordial, professional, and knowledgeable. When we visited the store, Dan was welcoming and accommodating. He was able to make the necessary adjustments to my watch on site while we waited, which was both convenient and greatly appreciated. The experience was excellent from st... read more

WanderingSweetlyWithMyLove's profile image
WanderingSweetlyWithMyLove 
a week ago

We recently moved to the area and had not yet established a relationship with a local jeweler. I needed to have a special watch adjusted and called several places before reaching out to Zales. From the first conversation, Dan was exceptionally cordial, professional, and knowledgeable. When we visited the store, Dan was welcoming and accommodating. He was able to make the necessary adjustments to my watch on site while we waited, which was both convenient and greatly appreciated. The experience was excellent from start to fin... read more

Kyle Rickle's profile image
Kyle Rickle 
2 weeks ago

The store manager Dan is phenomenal. Really cares about your experience in the store and helping you find what you’re looking for. Was also very accommodating with getting item shipped out of state 

Frequently asked questions about Zales Outlet

How is Zales Outlet rated?

Zales Outlet has a 4.8 star rating with 366 reviews. 

When is Zales Outlet open?

Zales Outlet is open now. It will close at 9:00 p.m. 

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