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Zales Outlet
- Jewelry
- Williamsburg, VA
About this business
Zales Outlet carries a unique selection of quality jewelry, including famous-maker watches, certified diamond engagement rings and on-trend fashion jewelry. You will also find a variety of exclusive designer collections, as well as close-out and discontinued styles at special value pricing. Set up an appointment today to browse the best fine jewelry selection of engagement rings, wedding bands, promise rings, gold chains, necklaces, earrings, bracelets, and watches.
Location details
5709 72 Richmond Rd Ste. C051, Williamsburg, VA 23188, Williamsburg, VA, 23188, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
They were to order me a whole new band which should be thicker than what I had due to being jewed by a Norfolk jewler, who stole some of the gold originally. It took Zales almost 1-1/2 months to return my ring. No new band, made thinner and welded together. And my sapphire was replaced with a cheap smaller stone. So much for quality work! You can tell there is no new band, but the stone is smaller!!
Williamsburg office is amazing - Lillian and Clarence were great, very patient and got us to upgrade my wife wedding ring. We will definitely be back!! Love the relationship.
Excellent customer service! Clarence was friendly, humorous & extremely helpful!
Fantastic assistance and service with Mr Chuck, We had previously visited another store and were disappointed with not finding what I was looking for my fiancé until we entered the Zales Outlet and Chuck was very welcoming and informative. Little did we know the ring we'd be walking out with was in this very store, Thank you all so much and it was a pleasure to meet you Chuck!
Frequently asked questions about Zales Outlet
How is Zales Outlet rated?
Zales Outlet has a 4.8 star rating with 247 reviews.
When is Zales Outlet open?
Zales Outlet is open now. It will close at 7:00 p.m.
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