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Zales Jewelers

4.5

About this business

Location details

1241 Bay Area Blvd, Houston, TX, 77598, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5224 reviews
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Amanda Passaro's profile image
Amanda Passaro 
2 years ago

I believe I may have spoke with the manager after waiting several minutes for help picking up MY rings from repair. Not only could she not be bothered, she was too busy showing someone the entire store and couldn’t be politely interrupted or take even a second to speak to another client politely. The store wasn’t busy. She was more worried about making a sale and she could have done both. What could have taken 5 minutes took over 45 minutes. A simple, “someone will help you … See more 

Sean Pak's profile image
Sean Pak 
recommend  Recommended
3 years ago

Pleasant. Karina was very helpful 

Frank Peterson's profile image
Frank Peterson 
3 years ago

Terrible place to buy ! Manager is so RUDE, thinks she is better then you! They do t stand behind they jewelry! Don’t Buy from Them! 

Lindsey A Gust's profile image
Lindsey A Gust 
3 years ago

I bought my wedding bands from zales. My band has lost 2 stones in 6 months. I went to go pick up my ring today, just to find out they were closed. there are hours posted that said they close at 7pm, I was there at 5:30pm. I am not happy with zales! 

John Ernst's profile image
John Ernst 
recommend  Recommended
3 years ago

Nicest and hardest working sales people I've seen. 

Thomas Moriarty's profile image
Thomas Moriarty 
4 years ago
Judy DeAnn's profile image
Judy DeAnn 
recommend  Recommended
4 years ago

Have to give the biggest shout out to Eric! If you are looking for any type of jewelry... please do yourself a favor and ask for Eric. Absolutely hilarious, down to earth, and has so much knowledge over every piece of jewelry. I have never met such a wonderful human. Thank you for being you and we will be back. 

Marisela Enriquez's profile image
Marisela Enriquez 
recommend  Recommended
4 years ago

La tienda favorita de mi hesposo 

Betty Stuart's profile image
Betty Stuart 
4 years ago

My niece took her ring in to have resized and received wrong ring in return. Nobody answers the phones 

Frequently asked questions about Zales Jewelers

How is Zales Jewelers rated?

Zales Jewelers has a 4.5 star rating with 224 reviews. 

When is Zales Jewelers open?

Zales Jewelers is closed now. It will open at 9:00 a.m. 

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