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Zales
- Jewelry
- Louisville, KY
About this business
Location details
5000 Shelbyville Rd #1315, Louisville, KY 40207, Louisville, KY, 40207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 8:00 p.m. | |
| Tue | 11:00 a.m. to 8:00 p.m. | |
| Wed | 11:00 a.m. to 8:00 p.m. | |
| Thu | 11:00 a.m. to 8:00 p.m. | |
| Fri | 11:00 a.m. to 8:00 p.m. | |
| Sat | 11:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I ordered a ring from Zales website and two weeks later, it showed up missing a diamond. I called and they said I could return it and reorder it. I asked about having it fixed and they said it would be between 3 weeks to a couple months. So bummed. Not sure yet what I’m going to do.
Jay was very helpful with helping me pick out a gift for my Love. The process was seamless. So if you’re looking for amazing customer service stop by Zales at St. Matthew’s Mall and ask for Jay!!
Best customer service ever always a great experience with nice people ! Diamonds are flawless like always
Gayle was wonderful. Helped navigate the wedding band purchasing process with skill and professionalism.
Jay was very helpful and friendly. He was professional and really knew what he was talking about. I do appreciate it
Frequently asked questions about Zales
How is Zales rated?
Zales has a 4.4 star rating with 148 reviews.
When is Zales open?
Zales is closed now. It will open at 11:00 a.m.
Need help? Contact us.
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