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Zales
- Jewelry
- Waterford, CT
About this business
Location details
850 Hartford Turnpike Suite R201, Waterford, CT 06385, Waterford, CT, 06385, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The manager never returns my phone call. I've called over 6 times to speak to her. She is avoiding helping me out with a repair of my ring. I have been a loyal customer of Zales for over 19 years and now I get treated with no professional courtesy. It maybe time to take my business elsewhere.
Buying jewelry is easy although I NEVER asked for an extended warranty I was automatically charged $100 when I never was asked for it… two years later the battery in my watch died and needed to be replaced… they have had my watch for two months and I keep calling.. two months!!! A battery change!!!! I sent my ring in for a prong that kept snagging.. they had it for a month.. got it back and it is STILL not fixed… they need to replace their service jeweler… I told my husband I would rather go without jewelry if he decides to ... read more
Rose and Shay were so nice and helpful… they took care of me and made me feel very comfortable. You can tell they truly care and know what they are doing! Thanks ladies!
I love this! It’s way bigger than I thought
Frequently asked questions about Zales
How is Zales rated?
Zales has a 3.6 star rating with 40 reviews.
When is Zales open?
Zales is open now. It will close at 6:00 p.m.
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