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Zales
- Jewelry
- Colonial Heights, VA
About this business
Location details
292 Southpark Cir Ste. G5, Colonial Heights, VA 23834, Colonial Heights, VA, 23834, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 8:00 p.m. | |
| Tue | 11:00 a.m. to 8:00 p.m. | |
| Wed | 11:00 a.m. to 8:00 p.m. | |
| Thu | 11:00 a.m. to 8:00 p.m. | |
| Fri | 11:00 a.m. to 8:00 p.m. | |
| Sat | 11:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I visited the Colonial Heights Zales store to discuss purchasing a pair of diamond studs as replacement of the pair I recently gifted my graduating senior. Ms. Virginia, whom I had the pleasure of meeting at a previous jewelry store, was my sales lady. She informed me of the upcoming Mother's day discount and was very knowledgeable of the type of diamond I wanted. I was excited about my pending Mother's day purchase! While at work today, Virginia called to inform me that the sale was being offered earlier than I thought, and... read more
I want to say that Cher King is an Absolutly great representative for you being that I came to her about jewelry that I bought somewhere else and she had let me know that the jeweler failed to give me a gold receipt. So I was able to get proper receipts and she went above and beyond with helping me. I will further be coming to here for further purchases
This location, needs to close its gates for good. My husband purchased a ring for me (an anniversary upgrade) in October 1st + insurance. A side stone came out a few weeks later. Took the ring in on Feb 5th for repair. Stayed in the store for an hour or more because I was told that I didnt have insurance and would have to pay out of pocket. Finally got that straight and was then told that my ring would be back in 2 weeks ("it takes up to two week) which would have been on the 19th. Called on the 19th after my husband receive... read more
*** Posting anonymously so the future fiancée stays surprised! *** Big thank you to Sheri, Virginia, Melissia, and Cher for helping me find the perfect engagement ring for my girlfriend. Their expertise and comforting assistance was much appreciated. This Zales location beats any other jeweler in the area. Thank you again!
Great Customer Service!!! She just Wow me!!! She’s a valuable asset to Zales!!!
Frequently asked questions about Zales
How is Zales rated?
Zales has a 4.5 star rating with 113 reviews.
When is Zales open?
Zales is closed now. It will open at 11:00 a.m.
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