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Zales
- Jewelry
- Manchester, CT
About this business
Zales Jewelers has been America's diamond store since 1924. For 90+ years, we have offered excellent quality jewelry at exceptional pricing. Whether you are looking for a breathtaking wedding band or a gift for that special person in your life, we have 437 jewelry stores ready to serve you. Book an appointment today or visit our store to browse the best fine jewelry selection of engagement rings, wedding bands, promise rings, gold chains, necklaces, earrings, bracelets, and watches.
Location details
194 Buckland Hills Dr Suite 2098, Manchester, CT 06042, Manchester, CT, 06042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I was so happy both times I went to the store. On my birthday my husband purchased some earrings for me that a wanted. I'm gentleman was more then helpful and friendly. Sadly after taking them home and trying them out I realized I didnt like them so I went back to exchange them. I need one with a screw backing with an covered backing I wear my earrings all the time and sleep with them on . I just hate taking them off because I end up losing them. Any way the girl that helped me was more then patient with me and help me out s... read more
Caleb helped us and answered all of our questions/concerns. He was very patient, kind, understanding and considerate of our preferences. My fiancé and I really enjoyed his calm demeanor and his knowledge of the different jewelry. 10/10 recommend him if you’re looking for any information on the jewelry.
All of my experiences have been great at this Zales. Please be aware that when you purchase a band and an engagement ring, you will need to have the warranty on both even if you are soldering them together. They will tell you that because they become one ring, you don’t need it on both but this is a lie. I am trying to get my rings resized at a different Zales and am now being asked to pay to have my band resized because this location told me I didn’t need to have the warranty on both. Be aware!
I ordered a custom ring as a gift. On collecting the ring, it was a bit tight so I had to resize it. The manger (don't know her name) stated in a condescending tone "I don't want to tight up the money on your card because I will have to charge it twice". In my mind I'm like "b..ch I can afford it....do you see me complaining?". Maybe she assumed this, because I'm a black woman buying an expensive gift. I stood there and observed every white person being served, no questions asked. They gave their name and the item was brough... read more
Frequently asked questions about Zales
How is Zales rated?
Zales has a 3.5 star rating with 72 reviews.
When is Zales open?
Zales is open now. It will close at 8:00 p.m.
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