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Zales

4.4

About this business

Location details

1201 Lake Woodlands Dr Suite 2050, The Woodlands, TX 77380, The Woodlands, TX, 77380, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 8:00 p.m.
Tue11:00 a.m. to 8:00 p.m.
Wed11:00 a.m. to 8:00 p.m.
Thu11:00 a.m. to 8:00 p.m.
Fri11:00 a.m. to 9:00 p.m.
Sat11:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.4275 reviews
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Spencer McMillan's profile image
Spencer McMillan 
3 weeks ago

Amal was absolutely delightful to work with with! We came in to celebrate our 10 year wedding anniversary & she far surpassed our expectations with her kindness, patience, and professionalism. We will be back to work with her for other celebrations. Thank you for making the experience special Amal!!! 

Shelby Polansky's profile image
Shelby Polansky 
4 weeks ago

My experience with Zales has always been incredibly helpful with top notch service. Their warranty and replacement services have been a wonderful comfort for every piece we have purchased. My most recent warranty replacement purchase was a doozy and Amal and the staff at Zales were incredibly helpful, communicative and engaging. I highly recommend them in all regards. 

David's profile image
David 
a month ago

The guy who works there seems very judgemental and unwilling to help you unless you're spending a bunch of money. I went to inquire about a ring I saw on sale on the Zales website. I just wanted to see if they had the same one or something similar to have idea what it looks like in person. I showed him the ring and when he saw the price he answered me by saying we don't carry anything that low of price. I replied with oh ok, but do you have something similar to this ring. He just looked at me and again said we don't carry an... read more

Natalia Guzman's profile image
Natalia Guzman 
a month ago

Extremely rude. Workers act extremely entitled as if you owed them something. Didn't believe me when I told them I got the piece from Zales, they proceeded to verify it and when they pulled the name up went "What kind of name is that?" Would never come back to deal with unnecessary attitudes. 

Molly Shapiro's profile image
Molly Shapiro 
a month ago

Amal was great! She cleaned and inspected my rings 

Frequently asked questions about Zales

How is Zales rated?

Zales has a 4.4 star rating with 275 reviews. 

When is Zales open?

Zales is closed now. It will open at 11:00 a.m. 

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