Zales

tiffany miramontes 

on Google

2 weeks ago

There is nothing more frustrating than driving over an hour to pick up an order, only to arrive and find the store closed early. We were called earlier in the day and told our jewelry was ready for pickup, and were informed over the phone that the store closed at 8:00 PM. We live near Casa Grande, so we made the drive and arrived at 7:37 PM—only to find the store completely closed. To add to the confusion, Google lists the store’s closing time as 9:00 PM, while we were told 8:00 PM by staff. The lack of consistency in commun... read more

sue graese 

on Google

2 weeks ago

I walked in to Zales today to have my necklace and a pair of earrings clean and inspected. I told the sales lady it had been a couple of years since my husband and kids bought me these items and I had my receipt. She was very rude saying how I need to come in every 6 months. Saying how she could look at them but if they need to be fixed I would have to pay for it. I was taken back at her abrupt statement. I’m not stupid. I then asked her if she could at least clean them and make sure they were ok. As she was looking at the r... read more

Masoud Rajab Shahri 

on Google

a month ago

Jacob was great 

Judi Miller 

on Google

a month ago

Every time we go to this location, the woman is rude and doesn’t know how to use their system. It always takes at least 10 minutes for her to figure out how to pull up our account (if she finds it). I have to drive all the way to Chandler to get my ring serviced. So frustrating.