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Zales
- Consumer Goods
- Pleasanton, CA
About this business
Location details
2441 Stoneridge Dr Ste. E213, Pleasanton, CA, 94588, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 11:00 a.m. to 7:00 p.m. | |
| Sat | 11:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Very disappointed in the customer service at this location. Took my wedding ring set in, that I purchased almost 10 years ago now, to be repaired as a diamond fell out. The rings were purchased at a Florida Zales and at the time of purchase, I got a lifetime warranty. One of the employees began the process to get rings sent off for repair. Then the other employee chimed in, “have you kept up with your every 6 months inspection?” No. I was never told about this to my knowledge and it’s never been brought up when I’ve brought ... read more
Super fast and amazing service from Nahid!! 10/10 would come again for any jewelry
Shout out to Landon! He helped us shop a men’s wedding ring. We showed up at 7:30 when they closed at eight and he treated us like we were the first customer he had seen all day - patient , knowledgeable and very friendly! Thank you, Landon for all your effort.
If you are looking for new jewelry or upgrade your existing jewelry I highly recommend going to Zales at the Stoneridge Mall and ask for Monica. We went in for our 6 month inspection for rings we have and while there we ended up getting another ring. Monica is very knowledgeable, personable and a wonderful sales associate.
Monica was an awesome jeweler! She was very patient and super helpful with me. Definitely recommend!
Frequently asked questions about Zales
How is Zales rated?
Zales has a 4.7 star rating with 231 reviews.
When is Zales open?
Zales is closed now. It will open at 11:00 a.m.
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