Zales's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Zales

4.7

About this business

America's diamond store since 1924 - for the best fine jewelry selection of rings, necklaces, earrings, bracelets, and watches. 

Location details

1118 Baybrook Mall Drive, Houston, TX, 77546, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.7722 reviews
Select a rating
Alejandra Ogarcia's profile image
Alejandra Ogarcia 
recommend  Recommended
4 years ago

Chelsie is the absolute best ! Such a sweet soul! She truly cares about your experience there. 

Heather Mayfield's profile image
Heather Mayfield 
4 years ago

Triton Men's 9.0mm Comfort Fit Honeycombed Black Tungsten ——————————————— This is the same band in a different size for my husband. The same day he picked it up from the store the black had come off in places revealing silver. Almost as if it’s a silver ring spray painted black. Extremely disappointed and I’m still dealing with the manager trying to get the original band back. It has been nearly 2 months and we are still stuck with this semi-silver semi-black band. Extremely dissatisfied. It is strange that the original band... read more

Lisa Harkrider-Farley's profile image
Lisa Harkrider-Farley 
recommend  Recommended
6 years ago

Jeannie is very knowledgeable, experienced and professional! 

Nicole Cortez's profile image
Nicole Cortez 
6 years ago

Poor service!!! After 2 weeks of no phone call when my ring was supposed to be ready I called them and they confirmed it had been ready yet they never called!!! So I go to pick it up and was assisted by a lady with a unpleasant attitude not very welcoming came off actually as rude annoyed that I was needed to pick up my purchase!!! Lady took my info and told me my ring was NOT ready after I literally confirmed the previous day and they said it was. Poor communication and bad service. This review is coming from someone who wo... read more

Sebastian Tropea's profile image
Sebastian Tropea 
7 years ago

Frequently asked questions about Zales

How is Zales rated?

Zales has a 4.7 star rating with 722 reviews. 

When is Zales open?

Zales is open now. It will close at 9:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com