Young H Mok

Elizabeth Anaya 

on Google

a year ago

The worst phone system! I’ve called so many times no answer and when I am moved to the call back list nobody calls! The dr should have a direct number!!!!!!! 

Lexi Collins 

on Google

a year ago

Would give zero stars if I could. Our pediatrician retired and we were passed to Dr. Mok. She is not personable at all, is very dismissive to concerns, and doesn’t appear culturally knowledgeable in her practice. She also doesn’t acknowledge when my husband speaks or tries to give input. She literally will just ignore him. Also they are always messing something up- we’ve had to redo blood tests for my toddler because the lab work was “lost” and we’ve also had to re-administer vaccines because they were deemed “invalid.”When ... read more

Cynthia Perez 

on Google

2 years ago

This Rating Is Due To The HORRIBLE Phone Service I Can Never Get To Speak With Someone The Call Hangs Up And When I FINALLY Get A Answer They Are So Rude!!!! I’m Currently Waiting For A Answer After Trying To Speak With A Rep For The Last 30 Minutes. THIS IS ALSO ALLLLLL THE TIME! Nothing more frustrating then not being about to speak with your child’s health provider!! Very much considering taking my kids else where along with the rest of my family that comes to this clinic!!! 

Raquel Torre 

on Google

2 years ago

The worst phone system. As a parent I've felt so DEHUMANIZED. your calls will be dropped, eternal wait times just to get transferred. This whole management is a disgrace. I want to switch pediatrician JUST because of the phone system of this office. I miss our former (now retired) pediatrician. So much more accessible. Felt like a human being.