This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Xoom Corporation
- Financial Services
- San Francisco, CA
About this business
Location details
425 Market St, San Francisco, CA, 94105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was using just fine and then all of a sudden one day I tried to do the transaction and they asked me to call I called. I verify all my information and then they say that I can no longer use them their services. I asked why and they didn’t tell me why they just said that I couldn’t use the services no more and they couldn’t explain anything to me because of security reason And I thought that was really stupid. I talked to two customer service reps the first one was very rude. The second one wasn’t much better, but at least ... read more
Sent a transaction and it seems it was stuck I attempted to cancel and they took out the money half a day later. A completely different transaction I sent was received by person in minutes??? Now the person has double the money what a horrible service and support isn’t a help at all.
I’ve used Xoom for years without problems, but this experience was a mess. A small transfer to a previous recipient in Canada was canceled without notice and my account was deactivated. After waiting 45+ minutes on hold, I verified everything and was told to resend the transfer—only for it to be delayed again and require another verification. What should have been a simple, time-sensitive transfer is now two days late. Xoom’s service and customer support have clearly gone downhill. Save yourself the frustration and hours on ... read more
This has been the worst experience I have had using this service. When I needed support the most, the only response I received was: “I’m sorry, sir, there is nothing we can do.” No alternatives, no escalation, no attempt to help — nothing. What makes this especially disappointing is that the solution clearly remained within their control, yet no effort was made to resolve the issue. I have been a loyal Zoom user for years, but this experience clearly shows a significant decline in customer support standards. As a result, I n... read more
Xoom does not want to help me get my money back they took money from my paypal account i call that stealing stealing is a crime in canada 😤 😑 😒 😐 xoom is at fault for 23 transactions were made by this company
Frequently asked questions about Xoom Corporation
How is Xoom Corporation rated?
Xoom Corporation has a 4.7 star rating with 1,574 reviews.
When is Xoom Corporation open?
Xoom Corporation is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com