XO Nails & Spa

Michelle B 

on BBB

3 years ago

We asked for gel polish on fingernails ONLY. Mother/Daughter day out. We paid plus added a goodly tip. It's suppose to be $25 per person. The receipt says one thing but they must have put our card in a second time because now our records indicate $100 over that!! They over charged both of us!! Plus their nail stations are disgusting dusty and dirty from everything from their phone lines, nail station, even the plastic "window". They do NOT sanitize between clients let alone on a daily basis, or so it seems. I wanted to used ... read more

Michelle B 

on BBB

3 years ago

We asked for gel polish on fingernails ONLY. Mother/Daughter day out. We paid plus added a goodly tip. It's suppose to be $25 per person. The receipt says one thing but they must have put our card in a second time because now our records indicate $100 over that!! They over charged both of us!! Plus their nail stations are disgusting dusty and dirty from everything from their phone lines, nail station, even the plastic "window". They do NOT sanitize between clients let alone on a daily basis, or so it seems. I wanted to used ... read more