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Xcel Energy

1.5

About this business

Location details

10001 W Hampden Ave, Denver, CO, 80227, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.572 reviews
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June Bug's profile image
June Bug 
a month ago

Disrespectful customer service when I tried to call when my power was out in the middle of a snow storm. I also find it unacceptable for there to be a power outage when it’s snowing and 26 out. This company is trash. I’m looking to get away from this company and their outages every other day. 

Connor Perry's profile image
Connor Perry 
a month ago

Never experienced a company that has more planned and/or unplanned outages 

Zeke Cramer's profile image
Zeke Cramer 
2 months ago

I’ve never experienced more losses of power than when I moved into an area that gets energy from xcel. Imagine the one thing you do, also happens to be the thing you’re worst at. 

Damon Brown's profile image
Damon Brown 
3 months ago

Had a recent power outage on 3/3/26 in the area of W. Jewell Place and Holland Court. I have a transformer box in out backyard that needed to be accessed by the service tech. The tech that came out to do the repairs was very angry and rude. He showed up when my 13 yo son was home alone. We have a lock on our gate that my son was unable to find the key for. He got very impatient with my son and cut our lock (fine). My wife later interacted with him and said he seemed very angry and rude. When he was finished he left our gate ... read more

Ed Terrell's profile image
Ed Terrell 
4 months ago

1/5 Twice, my power was shut off during a basic house-to-house move even though I followed the process. And then on a Sunday—on my birthday—there’s a “3-hour estimated outage” with zero explanation. If you enjoy paying premium prices for chaos, confusion, and radio silence, this is your company. 

Frequently asked questions about Xcel Energy

How is Xcel Energy rated?

Xcel Energy has a 1.5 star rating with 72 reviews. 

When is Xcel Energy open?

Xcel Energy is closed now. It will open tomorrow at 9:00 a.m. 

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