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10001 W Hampden Ave, Denver, CO, 80227, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Today marks the 6th power outage in 3 weeks. I worked 12 hours in the hot sun today and come home to no power. No AC. Out of clean work clothes can’t do a load of laundry. Have to be back to work at 6am tomorrow. It’s 9pm. Still no power. Xcel is an absolute joke. The fact that they monopolize this area is completely absurd. They’re not even a local company. They need to burn to the ground.
Garbage Monopoly company that can do whatever they want, force you to pay whatever they want, and there's no way around it because there's no other provider. Absolute criminal.
not a billing office, the doors are locked. no staff around. customer service online is AI robot that didnt resolve connecting me to a human agent. been trying to pay my bill since May, it's now January.
Opted for the non-communicating meter since I’ve heard so many horror stories about the tiered payment one. Opted into having them call before they come out so I can unlock the gate and have the dogs secure. Some months no call comes, some months they call and give a multiple day window but showed up days before the call even came. I ask how the old, non-smart meter communicated and why they would even make one that required monthly manual checking when clearly the old ones were able to give them the usage, but no one has an... read more
Xcel Energy has a 1.6 star rating with 57 reviews.
Xcel Energy is open now. It will close at 6:00 p.m.
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