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Xcel Energy

1.5

About this business

Xcel Energy offers a range of products and services for more than 5 million residential and commercial customers. As a combination electricity and natural gas energy company, it has operations in Colorado, Michigan, Minnesota, New Mexico, North Dakota, South Dakota, Texas and Wisconsin. The company maintains a work force of over 11,000 employees. Xcel Energy has a nearly 35,000 miles of pipeline. It additionally offers online bill payment services. The company operates several subsidiaries, including Eloigne Company, Norther... read more

Location details

1123 W 3rd Ave, #103, Denver, CO, 80223, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 3:30 p.m.
Tue7:00 a.m. to 3:30 p.m.
Wed7:00 a.m. to 3:30 p.m.
Thu7:00 a.m. to 3:30 p.m.
Fri7:00 a.m. to 3:30 p.m.
SatClosed
SunClosed
1.582 reviews
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Richard C.'s profile image
Richard C. 
2 years ago

Xcel energy provided electricity to my restaurant in Minnesota. Two months after the business closed, the electrical bill remained the same despite absence of operation and equipment. On top of that Xcel energy charged a random number of kilo watts - in my case 22 KW at the rate of $10.85 per KW; thus, adding $250 per month to my bill. Xcel energy called that "peak winter". When I called customer service to complaint a manager said "we didn't know the business was closed"! Xcel energy bills cunsomer 2-month late in order... read more

Stacy C.'s profile image
Stacy C. 
2 years ago

Terrible, unethical company! It's a shame we don't have choices! Customer service is non-existent. My 12- year old daughter has more of a brain than these people.  

Port M.'s profile image
Port M. 
2 years ago

Put in a transfer service request for an upcoming move. Come home from work one day (5 days before the move and the scheduled xfer) and find some flyers on my door saying they did some work and left the gas off. I call right then and there to ask why, and the operator tells me nothing has been turned off. I wonder why she tells me this because there's a flyer on my front and back door telling me it has been turned off. I ask her "Are you sure the hot water isn't just going to run out?" She assures me I am fine. Next day: R... read more

A Yahoo Local User's profile image
A Yahoo Local User 
14 years ago

Not good! We have one wire that is only five feet off the ground running through the length of our back yard. We have two other wires only six feet off the ground also running the length of our yard. We have called Xcel four times about these dangerous wires and they have not fixed them. We are now thinking of filling a complaint with the city due to the violation of safety. 

Frequently asked questions about Xcel Energy

How is Xcel Energy rated?

Xcel Energy has a 1.5 star rating with 82 reviews. 

When is Xcel Energy open?

Xcel Energy is closed now. It will open tomorrow at 7:00 a.m. 

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