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X LIVING

3.7

About this business

X Living tenants are the first and only in Canada to have access to a tenant wellness program. X Living promises an exceptional overall rental experience and sense of community by providing well-managed and well-located rental apartments and superior tenant services (highly responsive) and acts as the “tenant advocate” with landlords. 

Location details

150 Isabella St Unit 1207, Ottawa, ON, K1S 5H3, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.762 reviews
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Liz's profile image
Liz 
on Google
3 years ago

Probably one of the worst rental companies in Ottawa. There is 0 communication and care for tenants. Our apartment was provided a couch that was literally falling apart and after asking multiple times to have it replaced the company said yes and then stopped answering our emails. My car was boxed in one night by the DUMPSTER that they pay someone to move and after calling their emergency line I was told “oh we will be there” and no one showed up. It took me and two of my roommates to move it so I could get out in the morning... read more

Lucas Després (LucasDespres)'s profile image
Lucas Després (LucasDespres) 
on Google
3 years ago

Do not rent from x living, by far the worse experience I’ve ever had. Our hot water breaks every month and it takes 4 days to fix. The air conditioning is not as promised. Only works for one of the four bedrooms. The AC is broken at the time of this review and the landlord hasn’t communicated with us on how this issue is going to be resolved. If I could give less than 1 star I would. Never sign with them! 

jaclyn's profile image
jaclyn 
on Google
3 years ago

Our lease ends on April 28th at 9am, which gives the landlords three whole days to repair and clean the unit, yet the management company wanted to do the repairs on the 21st of April, while we are still in the unit, moving out and finishing final exams. We told them multiple times that we were unavailable to let people in the unit as we were busy with exams and moving, yet they still showed up. This is so ridiculous, as they have 3 extra days to do these repairs, but decide to disturb us in our final days at the unit. Would ... read more

jaclyn's profile image
jaclyn 
on Google
3 years ago

Our lease ends on April 28th at 9am, which gives the landlords three whole days to repair and clean the unit, yet the management company wanted to do the repairs on the 21st of April, while we are still in the unit, moving out and finishing final exams. We told them multiple times that we were unavailable to let people in the unit as we were busy with exams and moving, yet they still showed up. This is so ridiculous, as they have 3 extra days to do these repairs, but decide to disturb us in our final days at the unit. Would ... read more

Aislynn MacLean's profile image
Aislynn MacLean 
on Google
3 years ago

If I could leave no stars I would. Living at an XLiving property has been a horrible experience. The building was not cleaned when we moved in, so much garbage and items belonging to former tenants were left for us to deal with. The leasing agent lied about the unit being furnished and sold more parking spots than were available. Our lease includes AC, but when ours broke in early July, they took 2 months to fix it and did not provide us a timeline or alternative solution.They did not apply the promised rent discount and a r... read more

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Frequently asked questions about X LIVING

How is X LIVING rated?

X LIVING has a 3.7 star rating with 62 reviews. 

When is X LIVING open?

X LIVING is closed now. It will open tomorrow at 9:00 a.m. 

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