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Wsi Corporate Office
- Business Services
- San Francisco, CA
About this business
Location details
3250 Van Ness Ave San Francisco, San Francisco, CA, 94109, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Placed an order online for a birthday gift delivery, it said it would arrive on the date but no notification no updates not even shipped yet and it’s 2 months later, they don’t know anything about it
I placed an order on line on December 6th 2025 with the promise that I would receive it before Christmas. (a gift for a family member) I have yet to receive my purchase. After many "track your order updates" and multiple calls to WS, I was told 3 times that the order has just arrived and will be shipped. Today is FEBRUARY 14, 2026. I can no longer track my order. AND as of 2 days ago after speaking to yet another WS rep, was told back orders are like a lottery. I'm in line! What?!!! Looking at their website they have the ite... read more
Customer service was awful. I waited on hold for 15 minutes. When the agent answered, he abruptly asked for the confirmation code. I kindly asked for a few seconds to pull up the email, then read him the code. After that, he went silent/appeared to mute himself and stopped responding. Such a strange and unprofessional way of handling a customer call.
Placed an online order for $315 espresso machine. WS sent a pasta maker instead. Returned it (with proof from UPS). WS will not resend or refund item claiming they never received return. Spent over 7 hours on phone with customer service. I feel bad the nice customer service people work for such an unethical/criminal company
I ordered a $4,500 Pottery Barn nursery furniture set and 3 out of 5 pieces arrived damaged. Over the next few months, I dealt with multiple replacement shipments, more damaged items, long delays, constant follow-ups, and the burden of photographing, documenting, and coordinating returns — all while preparing our nursery. After all of that, the supervisor’s proposed solution was to keep the damaged items for a $200 gift card. For the cost of the order and the importance of the products, that was extremely disappointing. Whil... read more
Frequently asked questions about Wsi Corporate Office
How is Wsi Corporate Office rated?
Wsi Corporate Office has a 2.5 star rating with 80 reviews.
When is Wsi Corporate Office open?
Wsi Corporate Office is closed now. It will open tomorrow at 9:00 a.m.
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