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Wsi Corporate Office

2.4

About this business

Location details

3250 Van Ness Ave San Francisco, San Francisco, CA, 94109, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 5:00 p.m.
Tue09:00 a.m. to 5:00 p.m.
Wed09:00 a.m. to 5:00 p.m.
Thu09:00 a.m. to 5:00 p.m.
Fri09:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.486 reviews
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d sander's profile image
d sander 
3 days ago

The pottery barn / capital one visa runs scams through the shopping emails offering discounts if you buy through the card. If call for status of your credit, you get the run around. I would get through to someone then they would tell me to call another number. it happened 4 times.... the last guy gave me a website and said the help feature would put me in touch with someone but no, just more answers to common questions. Will be cancelling this credit card shortly. 

Rachel's profile image
Rachel 
a month ago

We recently purchased an open-box Livingston bookcase from Pottery Barn. We understood that the piece had minor damage, as that was clearly shown in the photos. The product was also listed as being in “Good” condition (see attached image). What was not disclosed anywhere in the photos or description was that the shelf pegs were missing. When the bookcase was delivered, the delivery team was wrapping up and pointed out that there were no pegs to hang the shelves. We immediately contacted customer service and spoke with a repr... read more

Scott Beam's profile image
Scott Beam 
a month ago

Filed BBB complaint 25227924. Company refuses to acknowledge my issue and only gives a canned response. This company and it's subsidiaries (West Elm, Pottery Barn, et al) are on my do not support list. 

Nancy McLaughlin's profile image
Nancy McLaughlin 
a month ago

I purchased two Pottery Barn Hill Ceramic Table Lamps, and one arrived damaged. What should have been a simple replacement became nearly six weeks of repeated customer-service contacts, conflicting information, delays, and escalation. I initially asked only for a replacement lampshade because the lamp base was fine, in an effort to make the resolution easier and less costly for Pottery Barn. After approximately seven customer-service contacts and escalation to a Customer Care Supervisor, I was still being expected to solve t... read more

Bryan H's profile image
Bryan H 
a month ago

Don’t BUY these sucks. I am extremely frustrated and disappointed with my recent purchase from Pottery Barn. I ordered a chandelier, and the quality is absolutely unacceptable. The chandelier is completely uneven, the chain lengths are mismatched, and the connecting parts don’t even fit together. It is completely defective.What makes it even worse is their customer service. When I requested a replacement, the representatives messed up the order multiple times. I had to waste over two hours on the phone just trying to get the... read more

Frequently asked questions about Wsi Corporate Office

How is Wsi Corporate Office rated?

Wsi Corporate Office has a 2.4 star rating with 86 reviews. 

When is Wsi Corporate Office open?

Wsi Corporate Office is open now. It will close at 5:00 p.m. 

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