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WOW! - Payment and Equipment Dropbox
- Telecommunications
- North Charleston, SC
About this business
Location details
4506 Dorchester Rd, North Charleston, SC 29405, North Charleston, SC, 29405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They need to take their support lines out of India and the Philippines and put them back in the United States. They don’t send return boxes to new addresses, they then will charge you for the unreturned equipment and then send your refund to your old address even though they have the new address because you get the box finally after you’ve been charged and the equipment has been returned only to wait another three weeks for them to send the card to the wrong address instead of just putting the refund back in the same account... read more
Switching to Wow. The Tech showed up at 9:00am, then had another team come to dig a trench for the cable, while he left 'for lunch.' They left and he never came back. Currently have an open utility box and wires and a connection tower in my front lawn. It is now 8:07pm. No one has returned and I have called WOW twice, both times requiring me to hold, so for 35 minutes on this call and counting. If you have Spectrum, I recommend you keep it.
They need to take their support lines out of India and the Philippines and put them back in the United States. They don’t send return boxes to new addresses, they then will charge you for the unreturned equipment and then send your refund to your old address even though they have the new address because you get the box finally after you’ve been charged and the equipment has been returned only to wait another three weeks for them to send the card to the wrong address instead of just putting the refund back in the same account... read more
Literally the WORST service I ever had!!! I got this service on Monday and by Thursday it kept going out like OMG!!!!
Would give zero if possible but leaving a review so that any business or personal account can avoid this company at ALL costs. Terrible internet, many issues, and horrible customer service. CHECK YOUR CONTRACTS as well there is a lot of fine print that locks you in.
Frequently asked questions about WOW! - Payment and Equipment Dropbox
How is WOW! - Payment and Equipment Dropbox rated?
WOW! - Payment and Equipment Dropbox has a 1.8 star rating with 488 reviews.
When is WOW! - Payment and Equipment Dropbox open?
WOW! - Payment and Equipment Dropbox is closed now. It will open tomorrow at 9:00 a.m.
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