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Woof Gang Bakery & Grooming Windermere
- Pet Groomers
- Windermere, FL
About this business
Location details
13524 Summerport Village Pkwy, Summerport Village, Windermere, FL, 34786, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
RecommendedGreat Dog spa. Cute and creative , reasonable prices and lovely staff.
RecommendedThank you for all the support!
The service was very good, but I don’t know if the changes the owner or the reception area is no very friendly. I am sorry with this incident today.
Waterford Lakes: We’ve only used this location for grooming but have had previous dogs groomed by other groomers. Our first experience was good. Our Maltipoo needed a bath and trim. We felt the service was done as requested. Our second experience , a few months later, we requested the same service- a mini. The groomer told us this would be the last time this service could be done and our puppy would need a full service the next visit. We explained that we did not want our puppy shaved at any time. The service requested shoul... read more
Business response:
We are very sorry to hear that you were unhappy with Hedy's grooming. There seems to have been a miscommunication, when the groomer assessed Hedy during her check in, it was discussed that she had matting throughout her entire body. This was explained to the person who dropped Hedy off, and they acknowledged that she was indeed matted by signing our matted dog release form. At that time, they were also shown our hair length sample chart which the groomer pointed out the potential lengths of the end result for Hedy's haircut.... read more
RecommendedThe ladies at this store are amazing. I can’t say enough Thank you’s to them. I have 4 dogs who love to go there to get their mani pedi’s. If I have questions that I can’t answer they will try and help. The food, treat and toy supplies are given a big paws up from my group. Thank you ladies from JB, Moli, Natasha and Cherry Bomb .
Woof Gang Bakery Waterford Lakes: I think they have lost sight of who the customer is. I have 2 dogs, a Maltese and a Shih Tzu I have been bringing in for grooming for a number of years. Today the dog groomer in charge (the owner wasn`t in) wants to charge me $20 extra, on top of the minimum $50 per dog grooming charge, for "de-matting", but they had already told me they have to shave both dogs anyway !!! So I have to pay to de-matte their hair before they cut it all off !!!! That doesn`t doesn`t make any sense to me, sorta ... read more
Business response:
When a pet is matted beyond what can be safely brushed out, they will have to be pre-shaved before the bath so we can get the skin and remaining hair clean. Then after the bath we shave again so the pet is even. The "matting fee" is due to giving the pet two haircuts and because our equipment dulls quicker due to using them on a dirty coat. As far as the tail goes, we will not knowingly leave any mats in your dog's fur at the end of the groom. We strive to do what is in the dog's best interest at all times. We wish you the b... read more
RecommendedHighly Recommend‼️ My mother in law had a pawty for her pups this past weekend and Everything was such a hit!!!! From the birthday cake , special cupcakes for the birthday puppy’s 🐾🧁 and the doggy ice cream and so much more, will say it was definitely worth the money and memories 🎉❤️ thank you to Woof Gang for making it all happen with the best variety’s of all 🙌 this was such a special day for our pups and all there friends!!✨ From ,Selina,Madea ,Drake 🐶🐶👑
Recommendedthey are amazing with my two dogs. I have a husky and a golden retriever! my girls always look so beautiful when they leave!
Business response:
Thank you for the kind words, Megan! We enjoy having Mollie and Nala in for spa days!
RecommendedAlba did a beautiful job on my standard poodle! I highly recommend!
Frequently asked questions about Woof Gang Bakery & Grooming Windermere
How is Woof Gang Bakery & Grooming Windermere rated?
Woof Gang Bakery & Grooming Windermere has a 4.5 star rating with 169 reviews.
When is Woof Gang Bakery & Grooming Windermere open?
Woof Gang Bakery & Grooming Windermere is open now. It will close at 6:00 p.m.
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