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Wondries Toyota Service Department
- Automotive
- Alhambra, CA
About this business
Location details
1439 W Main St, Alhambra, CA, 91801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
First, this dealership had been wonderful and excellent in servicing my previous 2014 Prius Plug-in. I still remember how my service advisor Di Wu being awesome and the other guy (forgot your name, sorry but you were also awesome, I saw you behind your table earlier as I was pulling into stop) 😳. I can't believe I am doing this. The website accepted the appointment using the VIN of my 2014 RX350. Went there today. I was told they don't work on Lexus. I asked if he is sure. He mentioned ALL Toyota dealers do not work on Lexu... read more
BE AWARE: Don’t bring your car to service it to Toyota Wondries. Brought the car for a simple maintenance and they broke something else and made me pay for it! Then after taking the car out there was some other issues with the car, honestly if you want to waste money and time go there. I won’t be going back!!!
I went there today but my Lifetime Free Oil Change was denied. I was supposed to get free oil change every 6 months as long as I own the car. It was part of the deal offered by them when I bought my car. was told by their Service Manager that the dealership had changed. The new management shall continue honer this offer as they are still Toyota Dealer. Changing management shall not waive their liability. I am very disappointed.
Completely unprofessional – used 0W-16 instead of 0W-20 and made excuses. They put 0W-16 oil in my 2013 Sienna even though the official spec clearly says it requires 0W-20. When I confronted them, they argued that “their engineers know what they’re doing” and claimed my 10-year-old car needs thinner oil. What a joke! They made a mistake and still tried to defend it. Hands down the worst Toyota service ever!!
Final straw. Worst service department. I have used this place multiple times and every time something wrong happens. I’ve had my oil changed and driven home to find that they didn’t tighten the cap properly and woke up to find my parking space filled with oil, had to take it back and have them do it again. Then I’ve had my oil cap not put back on which took me weeks to notice that it was missing and I had to find a replacement at another dealership. After the last time I took it in I realized my skid plate was remounted wron... read more
Frequently asked questions about Wondries Toyota Service Department
How is Wondries Toyota Service Department rated?
Wondries Toyota Service Department has a 4.1 star rating with 177 reviews.
When is Wondries Toyota Service Department open?
Wondries Toyota Service Department is closed now. It will open tomorrow at 9:00 a.m.
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