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Wondries Toyota Service Department
- Automotive
- Alhambra, CA
About this business
Location details
1439 W Main St, Alhambra, CA, 91801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
Final straw. Worst service department. I have used this place multiple times and every time something wrong happens. I’ve had my oil changed and driven home to find that they didn’t tighten the cap properly and woke up to find my parking space filled with oil, had to take it back and have them do it again. Then I’ve had my oil cap not put back on which took me weeks to notice that it was missing and I had to find a replacement at another dealership. After the last time I took it in I realized my skid plate was remounted wron... read more
There is no point in making an appointment. It's always a 2 to 3 hour wait. I have 5 pre bought oil changes left and now regret ever buying them. Will definitely go to a different service department moving forward. This time that I went the service advisor made me wait for him to finish a text message he was currently working on. He literally said "I'll be right with you after I finish this text". I'm not sure but that seems like a display of unprofessionalism while being polite. But here I am at a 2 hour wait so far for jus... read more
Service consultant Danny Llamas did not give me a receipt on initial talk and did not mention he could leave of left my keys with the receptionist. Service center will keep your car overnight and not let you know you can ask for a late pick up. Keep in mind service closes at 6p and I arrived by 6:15p. Not so late. Tied calling several times close to 6 but no answer. Sales tried to help but no luck and turned me away.
Went in with a coupon for a service and was immediately suggested a list of things with little explanation for a quote of $2k of services to my perfectly running Prius. This is the second time I've been upsold with very little explanation on things before my car was even viewed. Ended up being convinced to service my hybrid system and get the bare minimum oil change. Then, at pickup, I noticed my car seat mirror was wonky and realized they'd moved my car seat. Luckily, they'd put it in the wrong seat, so I realized it had be... read more
Frequently asked questions about Wondries Toyota Service Department
How is Wondries Toyota Service Department rated?
Wondries Toyota Service Department has a 4.1 star rating with 173 reviews.
When is Wondries Toyota Service Department open?
Wondries Toyota Service Department is open now. It will close at 9:00 p.m.
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