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Wiygul Automotive Clinic of Herndon, VA
- Auto Repair
- Herndon, VA
About this business
Wiygul Automotive Clinic was established in 1976 and proudly serves the Washington, D.C. metropolitan area with Maryland locations in Clinton, Fort Washington, and Waldorf, as well as Virginia locations in Alexandria, Herndon, and Reston. We are also just a short drive from any of the surrounding cities of Arlington, Springfield, Kingstown, Huntington, Falls Church, Annandale & Old Town. Our Auto Service includes: Brake Repair: Brake Pads and Rotors replacement, Brake Caliper replacement, Car Maintenance, Wheel Alignment, Ai... read more
Location details
630 Grant St, Herndon, VA, 20170, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
They were not keeping their words. I called them and ask for the shuttle services (drop-off and pick-up) due to rain, before I start from home to Wiygul Herndon,. They had agreed to do it. Once I gave my vehicle at Wiygul for doing the oil change, they dropped back to my home; After they had checked my vehicle, I received a call from them and recommended for more genuine issues & fixes. But I have denied them saying I can do them later. Because of this, I assume they did not extend me the shuttle for the pick-up (even though... read more
RecommendedTheir serious customer focus and thoroughness in doing a great job!
These guys will charge you for labor without telling you, they charged me $65 in labor to replace the cabin air filter, they called and said it needed to be replaced but never mentioned it would cost $65 in labor plus the new filter. I find this dishonest as they had already done the labor to remove the 'dirty' filter and would have had to put the 'dirty' filter back had I denied the new filter and wouldn't have charged the $65, yet done the exact same amount of 'labor' (aside from opening the packaging on the new filter). I... read more
Had the spark plugs and oil changed. Noticed on the bill when I came home that it said synthetic blend and not fully synthetic. I called in and the guy tells me it is a computer glitch and there is no way that they would have given me the wrong oil. Also, the main reason I came in was to see if they could help me figure out why the steering wheel vibrates, but only on idle. They ran a diagnostic and claimed my car was misfiring on one or more cylinders. That's why they changed the spark plugs. I also asked if they ran the di... read more
I picked up a nail on my back tire today and needed it fixed ASAP. I stopped by Wiygul for assistance. Even though they were slammed with alot of other customers, they saw that I was in need of help as I was departing on a looong road trip. They got my tire patched and sealed in a very timely manner and reassured me that there were no other problems. They have a great waiting room with a great TV package for customers, too. I strongly reccomend them for tire and other services they offer. Mark my word, they are the real deal... read more
True what others say about being over priced, but I personally had a good customer service experience with Richard,I found him to be very thorough. Tire prices are pretty good,even compared to Costco!
Shop around without even trying them out, they are very overpriced and have no customer service nor appreciate their customers. I have been going there for 2 years and what should have cost (liberally) around $200, they wanted $450. Even though I knew exactly what the issue was, they insisted on running the scan $125 then wanted another $325. I took it somewhere else - all in was $215. Save your time and money and go elsewhere.
Shop around without even trying them out, they are very overpriced and have no customer service nor appreciate their customers. I have been going there for 2 years and wish I would have not been
Worst customer service I have ever seen! These people are horrible. DO NOT GO HERE!
Frequently asked questions about Wiygul Automotive Clinic of Herndon, VA
How is Wiygul Automotive Clinic of Herndon, VA rated?
Wiygul Automotive Clinic of Herndon, VA has a 4.6 star rating with 1,262 reviews.
When is Wiygul Automotive Clinic of Herndon, VA open?
Wiygul Automotive Clinic of Herndon, VA is closed now. It will open at 8:00 a.m.
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