Wisp Resort's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Wisp Resort

4.2

About this business

Wisp Resort, McHenry, MD. 39,884 likes · 1,628 talking about this · 116,782 were here. Maryland's only four-season ski resort, tucked away on the edges of Deep Creek Lake. Activities include: skiing,... 

Location details

296 Marsh Hill Rd, West Hollywood, CA, 21541, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.22,991 reviews
Select a rating
Suzanne Roberts's profile image
Suzanne Roberts 
4 years ago

My family and I scheduled a 10am-12pm snow tubing experience at Wisp for today, Monday Jan 18 (MLK day). To say we were disappointed is an understatement. First of all-no one was checking anyones tickets or waivers. Any person could walk right in from the parking lot, grab a tube (self service, no attendants) and get going. Moreover, all 8-10 tubing lanes were open with only 3-4 attendants. It took 40 minutes for my 4 year old, 8 year old and I to make 2 runs. The runs themself were great! Clean trails, great speed. I’m frus... read more

Business response:

Hi there, we are sorry that your tubing experience did not meet your expectations. Our cashiers confirm the age and number of guests on waivers prior to providing any tickets. Two of our mountain hosts were checking tickets at the bottom of the carpets prior to the guests loading. We did run out of ski ties and apologize for this inconvenience. Unfortunately, the shipment we had ordered was delayed. However, our cashiers asked guests to place their tickets in a secure spot until they were asked to show them prior to stepping... read more

Lori Mullins Ennis's profile image
Lori Mullins Ennis 
recommend  Recommended
4 years ago

We have been to several ski resorts in the WV/MD/VA area but have to say that Wisp has been our FAVORITE! It's SO nice to have something to call 'ours' in our 'new' home state. We came because they offered Heroes Day, and my husband retired from 24 years of USMC service on January 1-\-\what better way to celebrate? The COVID pandemic has left us unable to really travel out of state, but even if we could, we will continue to choose Wisp as our ski vacation of choice. In fact, we're booked to come back in two weeks because of ... read more

Emily Anne's profile image
Emily Anne 
recommend  Recommended
4 years ago

The pandemic has affected this resorts ability to staff the mountain operations causing half of the terrain to close. I'd come back during a normal year on a week day when it isn't crowded. I like some of the terrain a lot in certain places, but unfortunately a lot of green trails funnel skiiers uncomfortably close. Luckily, I noticed people skiing and riding with good manners. Sometimes people of different skill levels clash, but most people rode safely and gave each other space. Green is fun if it's wide and open so you ca... read more

Susan Mercer Bushko's profile image
Susan Mercer Bushko 
4 years ago

We took our grandchildren to the tubing course on Dec. 23, 2020. First the website misrepresented the cost! It has Christmas Day and Christmas Eve highlighted as “premium days”. Premium days were 10.00 more. The 23rd was not highlighted, but the young lady said it was a premium day. They also stated you got to tube in 2 hour increments. What they do not tell you is they overlap the the sessions, letting the people who signed up for the second session to start tubing before the people who signed up for the first session were ... read more

Joel Kanzaki's profile image
Joel Kanzaki 
recommend  Recommended
4 years ago

Great resort! I love the RFID lift ticket system rather than needing staff to scan barcodes! 

Alex Byler's profile image
Alex Byler 
recommend  Recommended
4 years ago

Well it's f-ing awesome!! 

Susan O'Brien's profile image
Susan O'Brien 
recommend  Recommended
4 years ago

Fun, fun, fun at every turn! Can’t be bored at the Wisp! It’s the center of the happenings at the lake! 

Amanda Moon's profile image
Amanda Moon 
recommend  Recommended
4 years ago

we had a bumpy start for our vacation until we got to wisp. staff were so kind and helpful and the room was clean and clean. they made sure everything we needed was given and made us feel very safe during this time when covid has dampened so many of our plans. 

Business response:

We are so glad you all enjoyed your visit! Looking forward to having you again soon! 

Dona Zwirnmann's profile image
Dona Zwirnmann 
6 years ago

I was there 25 years ago and it was under construction. I returned this weekend and had the same room, furniture and water stains in the ceiling. They said they did millions of dollars of renovations but I guess that didn’t include the rooms. The room was musty smelling and I had to ask the front desk for Lysol. 

Business response:

Dona, 

Frequently asked questions about Wisp Resort

How is Wisp Resort rated?

Wisp Resort has a 4.2 star rating with 2,991 reviews. 

When is Wisp Resort open?

Wisp Resort is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com