Wiseman Family Practice - Austin

Alex Hubbard 

on Google

3 days ago

My family joined this practice last year ( Adults and 3 kids) because of the integrative and unique health approach. This is hard to find and we were excited about it. Unfortunately, our experience over the past year was horrible. Foremost, the business is very poorly run and impersonal. It is not a real family practice at all. You literally cannot talk to a human being on the phone without extensive effort. Absolutely any administrative task has to be done through an app which is cumbersome and untimely. There is one doctor... read more

Maddie Boyer 

on Google

a month ago

Seriously underwhelming experience. Took multiple calls just to get a new patient visit schedule. Got multiple reminders to pay $80.00 for the new patient intake. Was told that my appointment would be cancelled if I didn't fill our paperwork. Filled out the paper work. Finally went to appointment nearly six weeks after first phone call. All staff were unfriendly. Nurse was late. Provider was late. Provider did nothing but go over my paperwork and told me that they were really a family practice notwithstanding all of the webs... read more

Mari Salazar 

on Google

2 months ago

This was my recent experience scheduling a first appointment. Phone tag (May 22 – June 4): Each time I missed this call (during work hours) I returned it within 3–10 minutes—only to reach voicemail with no call-back that day. We repeated this for two weeks. A voicemail on May 29 finally said someone would email me to schedule, but no email was sent. Appointment set (June 4): We finally spoke and booked a visit. Unexpected “New-Patient” bill: Before the appointment, I received a new-patient fee in the mail that had never been... read more

Jillian Myles 

on Google

3 months ago

Finally found a provider who discovered the cause of my chronic fatigue. Kristen Bernal listened intently and asked all the questions and was/has been intent on finding what works for me to finally feel better. 

Susan Parker 

on Google

3 months ago

Wiseman Family Practice has been my favorite medical practice. My nurse practitioner, Kristen Bernal, has been great, helping with all my medical needs and referrals for great specialists. Staff is always friendly and efficient. I highly recommend Wiseman Family Practice as your general practitioner.