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Wise Heating and Cooling LLC
- Heating & Air Conditioning/HVAC
- Galena, OH
About this business
Location details
315 Harrison Street, Galena, OH, 43021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible workmanship. Adam is very rude, very unprofessional screaming at me. All the issues created by Installers. Installers did a terrible job. Cutting up the cold air return. Leaving holes and gaps where filter bracket connects to furnace and cold air ductwork. All the holes, gaps let dust blow out everywhere causing allergic reaction for me of swollen nasal passage, eyes, throat burning. Alex admitted he neglected to check the installation. Installers never ran furnace to see if all ok. Blower speed was way to high for ... read more
Contacted Wise Heating & Cooling about our 20 year old air conditioner that stopped working during the 95 degree heat wave. The service tech promptly arrived and determined the problem part. He explained the pros/cons of a replacement part or installing a new unit, no pressure either way. The part is working great and we're cool & happy!
Thank you so much! This family owned company was recommended by a friend a few years ago and every service and interaction has been great. I want to especially Thank Alex for taking time after his last call on Friday - he came to diagnose the no signal on my AC. He was able to find a faulty switch and rewire it. Thank you Shawna for contacting Alex to see if he could fit me in. All the technicians are personable and friendly. Excellent service across the board. I so appreciate family run businesses. When the time comes for a... read more
Dissatisfied by poor customer service. Their agent answered and asked how they could help, then told me the office was closed. They offered to take a message, as I was requesting a call back for scheduling, the operator hung up on me.
We called Wise for a winter checkup on our heat pump, the tech, Steve, arrived on-time and didn’t mind being asked questions and explained what he was doing as he went along. He found some error lights and a couple frayed wires as well as a thermostat programming issue. The tech thoroughly explained all the issues he found and fixed them quickly. Will call them again should we need additional services, as he was honest and didn’t try to upsell anything.
Frequently asked questions about Wise Heating and Cooling LLC
How is Wise Heating and Cooling LLC rated?
Wise Heating and Cooling LLC has a 4.6 star rating with 84 reviews.
When is Wise Heating and Cooling LLC open?
Wise Heating and Cooling LLC is closed now. It will open on Monday at 9:00 a.m.
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