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14119 Grant Rd, Cypress, TX, 77429, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Customer service was horrible they had customers waiting for an hour and I put my order in over the phone got there 30 mins later still was not ready the person waiting a hour was still waiting so I got a refund and went to another Wingstop so I can’t rate the food but I’m pretty sure it sucked
The wings are great, but you cannot rely on their order tracker at all. What that point of ordering pickup if you have to wait 30 minutes past when the website says your food should be ready? When I got to the restaurant, my name was on the board as “complete,” but this was not the case. The entire front of the store was filled with people waiting for their food.
While I do like the wings and fries, this location struggles badly when it’s busy, cleanliness is an issue, and has a lack of customer service.
I wouldn’t normally give someone five stars for messing up an order. But I called and talked to Tina, the store manager. She went over and above to get the ordeer straightened out. She is awesome.
I literally have no problem waiting for food but when you walk in and place a order and they repeat it to you to make sure it’s right how can you possibly get the order wrong twice in a row first off I ordered classic bone in just to get boneless wings without the right flavor then they correct the flavor only for me to realize they aren’t classic wings they are boneless then get bone in wings wrong flavor place sucks don’t waste your money in a establishment where they don’t care that you spent it
Wingstop has a 3.7 star rating with 422 reviews.
Wingstop is closed now. It will open at 9:00 a.m.
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