Wine Country Pet Resort

Stanley B. 

on Citysearch

13 years ago

Phyllis is NOT a good person – The staffers at Wine Country Pet Resort were quite friendly and amicable. However when it came to dealing with owner/operator Phyllis, that was when the real headaches began. She was rude on the telephone, impersonal as well as making bizarre rules about the charges for boarding. Simply because of Phyllis' demeanor I'm fairly certain I will not take my dog back. Other than that, my dog was well taken care of and happy when I came to pick him up. 

Betty Profili 

on Citysearch

14 years ago

Very Pleased – We decided to go out of town for the weekend at the last minute. I called Wine Country Pet Resort and they were able to take our dog, Bella who is 12 years old, at the last minute. She was able to have her own room in a cute little house that housed about 4 or 5 other dogs. When I picked her up she at been bathed and her nails had been clipped and she smelled sooo good. Bella gave Andrea, the young woman who brought her to me, a big kiss before I put her in the car. It is so comforting to know we can leave Bel... read more

Buddy1441 

on Citysearch

14 years ago

Six Stars – I have a very difficult, big dog and am extremely lucky to have found this kennel. Phyllis and her staff have worked wonders with my dog and I feel very comfortable leaving him there for short and long stays (recently 4 weeks). I don't think any dog is happy to be stuck in a kennel, but it's obvious when I pick him up that the staff understand his special needs and have been watching out for him. This is a fairly busy facility, I've used it for over a year and would give it six stars if I could! 

AJSAC 

on Citysearch

14 years ago

Thank Heaven !! – My dogs ages are 15,13,11 and I was apprehensive of having to board them for a week but found Wine Country Pet Resort close to my destination. I dropped them off and felt better because of the way they were received and handled ( was even helped lifting the oldest old girl out of the car ). When I picked them up I was so pleased, they were happy, relaxed and obviously well fed !! I also had booked for them to be groomed and instead of the shaggy beasts I had delivered they looked gorgeous. My only beef ? I ... read more

fishgeek 

on Citysearch

14 years ago

Marvelous experience – My dog loved his stay there. I arrived back in town earlier than expected and stopped by a day early to pick him up. He was in a huge grass play yard romping with another dog and being supervised by one of the staff. The staff were very nice, experienced dog people. I felt when I dropped him off he was in a safe & secure place and I picked up a very happy dog. It's nice to know there are professionals like these folks to take care of him when I have to go out of town. 

Bellasmom 

on Citysearch

15 years ago

Don,t Bother – We booked our standard poodle in here for 2 weeks. The evening before we were to leave for our cruise, my husband arrived with the dog and they were CLOSED! This was about 5:30 PM on a Sat. We had pre-arranged the drop off time. If Camp Rawhide had been closed...we would have been out scout! Annabelle loved her stay at CR and she was well taken care of. Best of all they are cheaper and the dogs DO get out of the kennel. 

HgNi 

on Citysearch

15 years ago

Not As Advertised – I was recommended this place b/c allegedly they specialize in Newfoundland dogs. I took my girl there for two nights. I was told they also allowed dogs to run freely with the other dogs, to play and exercise instead of being locked in a kennel all day long. I was skeptical when I dropped her off b/c I could hear dozens of dogs nonstop barking in the background. Just that alone must make dogs crazy having to listen to that day and night. But I dropped her off anyway. When I picked her up it was so plainly ... read more

Ann Banchero 

on Citysearch

15 years ago

A great place to Board or take advantage of Doggie Day Care! – I've been taking our dogs here for several years. When our older dog was fragile and dying, she was given special care. I was so relieved and grateful for their services. Montana, our 3 year old Black Lab has been going since she was a puppy. Recently we started doing Doggie Day Care. Montana is happy, she wags her tail when we get there and when we pick her up. Phyllis is wonderful, kind and so good to all the animals. The facility is in a great location and it ... read more

paigejb27 

on Citysearch

17 years ago

Do NOT Recommend – My husband and I consider ourselves somewhat picky when it comes to boarding our dog when we travel, as she is an important part of the family, but we're certainly not over the top in any regard. It really takes a lot for us to write a review but I wanted to get the word out about this facility. We have boarded her here twice and will never go back. The first time we were charged extra for twice-a-day feeding without being told upfront. They insisted they communicated this when we dropped her off but both ... read more