Windows For Less

Julie S 

on BBB

4 years ago

Most frustrating experience I have ever had. Owner does not keep his word. Office staff was not helpful. The new girl was the most helpful. I told her to look for a new job. Office manager should be fired. My 4-6 weeks turned into a forever wait. No communication on their part at all. Glad this awful experience is over. Would never recommend. 185 a window is a joke. My 3 small windows cost almost $1,000 

Shawn S 

on BBB

4 years ago

We had Windows for Less replace 1 double window (West facing) after a massive hail storm back in 2016. This took approximately 3 months to complete due to all the hail damage around the area. Once that window was replace, we then decided to have them replace our 2 single windows (South facing) in our front room so all 3 windows matched and we liked the style of windows. Upon removing the 2 single windows, the workers did excessive damage to the stucco around the window frame that extended beyond the window frame itself and i... read more

Ashley S 

on BBB

6 years ago

ZERO STARS!!!! THIS IS THE WORST COMPANY I HAVE EVER WORKED WITH! NO SHOWS, NO COMMUNICATION, HAD TO CHASE DOWN PEOPLE FOR ANSWERS, NOBODY KNEW WHAT WAS GOING ON WITH OUR ORDERS, TURNED OUT THEY NEVER PLACED OUR ORDERS, KEPT US HANGING ON WITH TIME FRAMES FOR BULL SH** THAT WAS NEVER FOLLOWED THROUGH ON. FINAL STRAW, NEW WINDOW ORDERED PER THE OWNER OF THE COMPANY, ROBERT. ANOTHER 3-4 WEEKS WAIT. CALL ON 4TH WEEK FOR STATUS, "OH IT WAS ORDERED 3 WEEKS AGO, WILL BE IN NEXT WEEK"- ROBERT. GET A CALL AN HOUR LATER. "WE DON'T CA... read more

REESE 

on BBB

6 years ago

I hired this company to replace and repair windows from a recent hail storm. They had to send 3 different people to get measurements for my windows, door, and screens. Why? The gentleman that they sent out to do the install measured the windows and compared his measurements with the paper he had instead of the windows that he brought. He then proceeded to remove the windows in my house that were going to be replaced assuming he had the correct windows. One of the windows was the wrong size so he had to board up the hole and ... read more

Giampiero S. 

on BBB

6 years ago

This company is unreliable and the service is zero! In April we ordered a window to be installed in our home and after almost 3 months the job is not done and they collected 50% in advance. A real scam! We are in the process to sue the company. Stay away from them at any cost! 

Crystal T. 

on BBB

7 years ago

I ordered windows with the assurance that they would arrive by a certain date (two weeks after order date) as I have a renter moving into the property. I was not notified that the windows were broken upon arrival. When I called to get the status of the order (almost three weeks after order date) I was advised that it would be another two weeks until the windows came in. Not happy that I was not advised of this earlier. I will update review dependent on installation quality provided. 

Lynette S. 

on BBB

8 years ago

Estimate was done on September 21st for two windows to be replaced due to minor hail damage for a total cost of 858.90. Installed 2 windows in late December. They replaced the wrong window and the small fixed window was not frosted. Both windows were crooked and the exterior and interior was torn up and left that way. Chunks of siding were missing and on the inside of the large window that should not have been replaced from the saw on the window frame. Worse yet the large window will not close without two people pushing and ... read more

Trisha P. 

on BBB

8 years ago

Windows for Less had the lowest price, but not by much. It's worth it to pay a little more. They showed up to install day and only finished install on the interior portion of my windows. They cracked my bathroom wall in two places. They told me someone else would come to finish the exterior the next day. No one came. Meanwhile, 4 days later, the company tried to collect the total due and did not send anyone to finish the exterior for another week! Even that person showed up late, then when I tried to pay the half left due (I... read more