Window Solutions

Anonymous 

on Google

4 years ago

This has been the most frustrating experience I’ve had with a contractor to date. We bought a house in June and have been renovating the entire home. We contacted Jeremiah at North Texas Window Solutions in May about replacing all 18 windows in our home and installing French doors in the office. He was friendly and helpful. At that time he told us there was an 8 week lead time for the windows and we could expect them to be installed late July or early August. The windows were closer to a 12 week lead time. We shrugged it off... read more

Ally McMann 

on Google

4 years ago

This has been the most frustrating experience I’ve had with a contractor to date. We bought a house in June and have been renovating the entire home. We contacted Jeremiah at North Texas Window Solutions in May about replacing all 18 windows in our home and installing French doors in the office. He was friendly and helpful. At that time he told us there was an 8 week lead time for the windows and we could expect them to be installed late July or early August. The windows were closer to a 12 week lead time. We shrugged it off... read more

Jamal Othman 

on Google

5 years ago

Very disappointed, Jeremiah - the sales person and manager was attentive until I paid the windows. The installers cut a lot of corners. They had to come back multiple times to fix things that they did improperly. They did a terrible job giving me an external trim for the windows that got detached in less than 4 months and the water was leaking into the house during heavy rain cussing an electrical short that up until now is not working. When they came back last time, I realized that all the windows were installed without ins... read more

Tamesha Brown 

on Google

5 years ago

Windows are great. The sales rep was professional. I would definitely hire again if I had more windows. 

Staci Laiji 

on Google

6 years ago

Was a bit of a rocky experience, but all in all, the company did what was right. After what I felt was a poor installation job, the sales manager, Jeremiah, ended up offering to have the contractor return to fix the caulking in the bathroom and area in my sons room that required new paneling. He also reimbursed for the damaged plants in the front yard and cleaning fees for the mess that was left. I appreciate that Jeremiah saw the customer's perspective and listened to their concerns. Thank you for your professionalism.