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Window E Store
- Home Services
- Austin, TX
About this business
Location details
1912 W Anderson Ln., Austin, TX, 78757, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bought a large awning window. Company was very helpful with choice and ordering. Was told 4-6 weeks lead time. After 8 weeks was told 2 more weeks for hardware shortage. When I questioned the president of the company about not notifying me about the delay. He said simonton the manufacturer might not be able to have the parts even after 10 weeks. This window is part of kitchen remodel. So we will not have a completed kitchen for Thanksgiving. I had plenty of leeway on project until the company doubled delivery time. The best ... read more
Amazing experience! Derek was super helpful and answered all my questions. The window arrived on time, fit perfectly, and looks great. Excellent quality and customer service—I’ll definitely order again and recommend them to everyone!
Recently made 2 custom window orders -- 1 here at Window e-Store (WES) and another at American Window Products LLC. Night and day difference. WES ordering was easy, and live rep confirmation (and help getting it to a closer warehouse) was virtually immediate and friendly. The window we ordered arrived faster than indicated, was solid/sturdy, and now that it's installed, we couldn't be happier. It fit snugly, was apparently a breeze to install (the contractor did it), and it looks great. Even better: it helped align that wind... read more
Customer service is outstanding, both when I ordered and when I had a warranty claim (2 broken windows due to vandalism). Warranty claim cost me $0.00 and included shipping! They got back to me right away, made sure everything was correctly ordered and was delivered right on time.
Excellent customer service! Even talked to the president of the company to make sure order was right! Very personable.
Frequently asked questions about Window E Store
How is Window E Store rated?
Window E Store has a 4.8 star rating with 97 reviews.
When is Window E Store open?
Window E Store is open now. It will close at 6:00 p.m.
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