Window Depot USA of Columbus, GA

Michelle Crawford 

on Google

a year ago

I ordered a new window on 8/22/2022 and expressed that I wanted the replacement window to look the same as the original window. I was told you wouldn't be able to tell that the window was replaced when they were finished. The salesman (Chris) took the order and a 50% deposit was paid on 8/29/2022. The window was installed on 11/3/2022 and it was the wrong window and the installers did not clean up after themselves. A couple of days later, the office called me to collect the remaining balance. I explained that I figured they ... read more

Anonymous 

on Google

a year ago

I ordered a new window on 8/22/2022 and expressed that I wanted the replacement window to look the same as the original window. I was told you wouldn't be able to tell that the window was replaced when they were finished. The salesman (Chris) took the order and a 50% deposit was paid on 8/29/2022. The window was installed on 11/3/2022 and it was the wrong window and the installers did not clean up after themselves. A couple of days later, the office called me to collect the remaining balance. I explained that I figured they ... read more

Josh Robinson 

on Google

2 years ago

The salesman, Chris was great. He was a determining factor in going with window depot. Once the process started to move forward, it went down hill fast. They rescheduled 3 times for our measurements. Then Bob assured us a color would match our dark trim. We were told we would get a sample piece dropped off to us. That did not happen. Everytime I called about it, they blamed it on terrible shipping. I then went into the office in colombus and brought a piece of my trim to match and it was a completely different color. Which B... read more

Cheryl Flowers 

on Google

2 years ago

This company does not deserve any stars. They were supposed to remodel a bathroom. The contract was signed in February and payment of over $9,000. They were scheduled to do a final measurement in July. The didn’t come nor did they call. We’ve gone to their location several times and it appears abandoned. No one answers the phone. They just seem to take customers money. Be prepared to get an attorney if you use them. 

John McCann 

on Google

2 years ago

Owner arrested for defrauding elderly couple. See related review at JL&B .