Window Depot of Utah

cj 

on Dex Knows

8 years ago

Yeah.... Window Depot Utah… Ill just tell the story and let you decide... John came out one day and gave his sales pitch... Good quality window, slides nice and easy...blah blah blah. Said it would take 6 weeks to get the window once ordered... no worries... Ordered window a few days later and the wait begins… 6 weeks later I call the office to get an update... Receptionist had to go look for our order and found the window wasn't in yet but should be in "Monday"... Call was place on a Tuesday... Time slip another w... read more

MR 

on Dex Knows

10 years ago

Triple Pane is great....Customer service and wait times, horrible! The windows are great, once they are finally installed. They are noise reducers and definitely look much better than our builder grade windows. The salesperson was very informative and brought a display and convinced me that I wanted the best. After the first day though, I could not get a hold of anyone and it took 6 weeks before I called the office and lo and behold the windows appeared. It took another week to get installers out there and oh, by the way, it... read more

RJ 

on Dex Knows

11 years ago

Triple pane windows are AMAZING!! I've had other "replacement" windows in other homes. These are the real deal! Quite and VERY energy efficient! Couldnt be happier. 

Carrie 

on Dex Knows

12 years ago

Great Company I've had other work done on my home and these guys are the best. I had 18 windows and a door installed. They were the best windows I saw and were installed great. The representative that came to my home was very informative without twisting my arm. Questar gave me $2.50 a square foot, just like he said! My sister used them after she saw my windows and is very pleased also. 

janet 

on Dex Knows

13 years ago

Terrible Customer Service Once the smooth talking salesman gets your check, you have to CONSTANTLY stay on them to get your windows. I called at least 4 times for a status. The installer (Zack) did a pretty good job, with the exception of breaking a few window sill tiles. One of the windows was cracked when I received it, so they had to re-order it...again...I had to call them for the status. That took an additional 3 weeks. Their customer service is TERRIBLE...they don't follow up and don't call to see if you are happy with... read more

Jo 

on Dex Knows

13 years ago

ABOVE AND BEYOND MY EXPECTATIONS!! Window Depot did a PERFECT intstall of my new windows!! My neighbor went with a different window company than Window Depot, and is still trying to get their windows (that were more expensive) to look half as good as my custom windows from Window Depot!! Craftsmanship was splendid. My entire neighborhood knows what window company they should, and should not do business with! THANK YOU WINDOW DEPOT! 

angry customer 

on Dex Knows

13 years ago

Terrible customer service They never return phone calls. I've called them dozens of times even Tim's cell phone and never get a return call from him or anyone esle in the office. Had windows and a front door installed and am very dissatisfied. Payed $475 for a front door that sells for $188 at Lowes and after one day the handle has fallen off and the screen dosen't latch. The installer even told us he didn't wont to install this cheap door at our house but that is what window depot gave him. Tim was suppose to come by and se... read more

Angry customer! 

on Dex Knows

13 years ago

Could have been easily fixed! Don't go with them! Before they installed my windows I asked them if the alder that I cased around my windows would get scratch and they assured me that it wouldn't but, sure enough three of my windows that we just barely cased in alder and stained were scratched really bad. I called and told them that their installer's damaged the casing and they said they would come out and look at it but, they never came out!! I kept calling and they basically kept ignoring me. I would have been a happy custo... read more

Jerry 

on Dex Knows

13 years ago

LOVE my windows! LOVE my Windows! Best prices in the SL Valley! I would highly recommend this company for sure!