Winchester Neurological Consul

Jason R. 

on Yellow Pages

8 years ago

I have been seeing Dr. Gustin for over a year with great results. She is very knowledgeable and an asset to her field. I highly recommend her to anyone with headaches. She had quite a challenge with my case as I didn't respond well to quite a few dieutics but she was very concerned and made the adjustments. She isn't a doctor to throw narcotics at you and not look for the root cause of your problems. This is very important to me. I have been without a headache for over a year now and it isn't because of pain killers. Highly ... read more

Jane C. 

on Yellow Pages

8 years ago

I was going to Dr. Gustin. She had me take some meds and did a mri. She got upset because I was not satisfied she was doing everything she could to get me back on duty. She gave me referral to UVA,and I finally got my FMLA papers back, but she refused to give me new light duty chit. I said I'm still working, just not full duty. I spoke with Jackie on the phone about this and was basically told it was my problem; that I should go on disability. She was not nice and not professional. 

Sherry L. 

on Yellow Pages

8 years ago

I had a stroke and was hospitalized at WMC. Dr. Choi was assigned to me as my neurologist. Unfortunately it was the worst decision made for me. As others have said the front desk receptionists are the rudest people you could possibly deal with. I have only had one office visit with Dr. Choi who told me that he wanted me to be off work 1 to 2 months and that before I could drive again he wanted me to take a field vision test. It took him weeks to get the note for me to hand into workmans comp. in the mean time I too the visio... read more

Melissa M. 

on Yellow Pages

9 years ago

Absolutely DO NOT go to this office!! They have very little interest in what your problem is and only show interest in making money. They WILL NOT bother to advise you if your insurance will be accepted or if it is IN NETWORK. They will then allow you to run up a bill that THEY KNOW your insurance won't agree to pay. And then even when you make payment arrangements to pay your balance, they will sick their awful collection agency after you to get paid for doing exactly NOTHING! Take my word for it, and the MANY OTHERS I see ... read more

Ron S. 

on Yellow Pages

9 years ago

I have been going to Dr. Choi for over a year now. I have trigeminal neuralgia and can honestly say that without his help and persistence I may have blown my head off by now. He has tried many different combinations of drugs until we have found the best, most comfortable route of treatment. He is always super busy and tries to explain things the best he can in a short period of time. The answer isn't always what we want to hear but at least I have some answers now. I may have to call twice sometimes but when he is the only g... read more

Dani H. 

on Yellow Pages

9 years ago

As far as the doctors, I haven't had an issues with them. My issues are with the rest of the staff. Let's start with the front desk staff that checks you in at the window, they are extremely rude, it's almost like they hate their job. Every time I come In for an appointment Jeannie is the one that checks me in and she is very very stuck up and very nasty, the other girl, I don't know her name but she is the same, she never says hello and doesn't open the window to let you know she will be with you shortly, she just ignores y... read more

Carla J. 

on Yellow Pages

10 years ago

My daughter has seizures and I found that Dr. Lyons was a specialist in the field and of sleeping disorders, which her seizures are more active at night. I was very excited about taking her to someone I felt could help her. She saw him the first visit and that was it. All visits following that were with other people. They did not let me know how much the video and EEG would be and my insurance only covered a portion and because I could not afford to pay 10% of the bill, they refused to see her again. I would not recommend th... read more

Ginny A. 

on Yellow Pages

10 years ago

If I could give this group less than one star, I would. To say they are incompetent would be a compliment! The doctor (Dr. John Choi) was lackadaisical and acted like my agony was an inconvenience to him, but his overall approach was casual. ("Is that still giving you issues?" on the day after my MRI and before telling me the results.) I was diagnosed with a herniated disc and pinched nerve root, I had to beg for pain medication. I couldn't walk, sit or stand. Dr. Choi (and I use the term doctor loosely) required a urine dru... read more

Wanda S. 

on Yellow Pages

10 years ago

I went here after an EarNoseThroat specialist referred me because they couldn't figure out why I lost my sense of smell. They treated me for migraine headaches which is not why I went there. Year later I can't be seen, get a prescription refill, or get my blood test results because I still owe them money...and I still can't smell.