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Wilson Centre Family Practice
- Healthcare
- Port Coquitlam, BC
About this business
Location details
2185 Wilson Ave, Port Coquitlam, BC, V3C 6C1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I do like my doctor, and the staff have always been helpful when I can get in touch with someone. My complaint is that it is difficult to call in when the office is open until 5pm but the phones are only answered until 2:30. Also, the message you have to listen to everyone you call in, is WAY too long. To me, this is terrible customer service and something needs to be done to accommodate people that work and can not call in your very limited call period... especially since the phone lines are also shut down for lunch. It has... read more
Incredible doctors, incredible front desk staff. Thank you for taking care of our family!
Dr Mina Perez Florez is my doctor and I love her. Best Dr ever. But the receptionist is rude and doesn't answer the phones. I tried to book online but it shows no appointments for June, July and August. What is going on? Since this clinic changed over, it's horrible.
Hate to leave a bad review but unsure how else to communicate concerns to management - those answering the phone services are rude and unfriendly, especially for healthcare where your goal is public service. Constantly being put on hold and hard to get through, or misinformed that the clinic is closed when actually open. Healthcare should not feel like a burden.
I love my doctor but I hate this clinic - I’ve been coming here for 28 years and the receptionists just get worse and worse. “Phone lines are closed from 12-1 for lunch” except you can call at 1:15pm and get the same message…I can’t get through to book an appt to renew my meds, and then when I run out of medication they act like it’s my fault. If it wasn’t for the doctor shortage I would’ve been out of this place as soon as possible despite the love for my actual doctor
Frequently asked questions about Wilson Centre Family Practice
How is Wilson Centre Family Practice rated?
Wilson Centre Family Practice has a 2.9 star rating with 78 reviews.
When is Wilson Centre Family Practice open?
Wilson Centre Family Practice is closed now. It will open at 8:00 a.m.
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