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10710 Charter Dr Suite 310, #310, Simpsonville, MD, 21044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I’ve always had great experiences with Wilmer but today wasn’t the best. I stood at the opening of the optical department with no clear direction of where to go or who to speak to first. I stood for about 5 minutes with no acknowledgement from the 3 available associates in the department. I walked up to an available person and was able to pick up my item quickly. It was the lack of acknowledgement and no clear direction as to what to do that prompted me to give only 3 stars.
Very slow service and it wasn’t even crowded. Make sure you have 4 hours available, snack bag, and drinks.
Stopped in today to get my glasses re-fitted, after being bent and twisted in a sporting accident. Michelle did an excellent job - they ended up fitting better than ever!
I’m surprised to learn that Wilmer Optical Centers at all location do not accept any vision insurance. It’s counterintuitive when the institute suggests to use the optical.
Expensive. Trades off Wilmer rep
Wilmer Optical has a 2.5 star rating with 8 reviews.
Wilmer Optical is closed now. It will open tomorrow at 8:30 a.m.
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